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Inventory & Stock Management

• Receiving & Inspection: Supervise the receipt of incoming goods, verifying package counts against waybills and immediately reporting discrepancies or damage.
• Storage Compliance: Ensure medications are stored according to specific requirements, including temperature-controlled areas (cold chain) for vaccines or biologics (e.g., +2°C to +8°C).
• Stock Rotation: Implement and monitor rotation systems like FEFO (First Expiry, First Out) to minimize financial loss from expired products.
• Inventory Audits: Lead periodic physical stock counts and cycle counts to maintain system accuracy and investigate any discrepancies.

Operations & Distribution

• Order Fulfillment: Oversee the picking, packing, and labelling processes for outbound shipments to pharmacies, clinics, or hospitals.
• Workflow Optimization: Assist in planning daily warehouse activities to ensure a continuous flow of incoming materials and timely dispatch of finished goods.
• Equipment Maintenance: Ensure that warehouse equipment, such as forklifts, pallet jacks, and automated storage robots, is properly maintained and safely operated.

Compliance & Quality Assurance

• Regulatory Adherence: Ensure all operations comply with healthcare regulations, Drug Licenses, and ISO standards (e.g., ISO 9001, ISO 13485).
• Safety & Cleanliness: Maintain a highly clean, organized, and hazard-free environment to uphold health and safety (HSE) and Good Manufacturing Practice (GMP) standards.
• Product Recalls & Disposal: Manage the removal of stock during drug recalls and ensure the secure disposal of expired or damaged medicines according to legal guidelines.

Team Leadership & Administration

• Staff Supervision: Manage the stores and distribution team, including scheduling tasks, providing feedback, and conducting performance appraisals.
• Training: Participate in training staff on Standard Operating Procedures (SOPs), safety protocols, and automated warehouse systems.
• Documentation: Oversee all administrative paperwork, including stock cards, temperature tracking logs, and delivery notes, ensuring they are archived according to procedure.