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About the Organisation
MIS & Performance Officer job at UBA Uganda | Apply Now
Kampala, Uganda
UBA Uganda, a subsidiary of the United Bank for Africa Group, is dedicated to providing innovative banking services that meet the diverse financial needs of individuals, businesses, and institutions. With a strong reputation for excellence in customer service, UBA Uganda is widely recognized for its commitment to offering accessible, reliable, and cutting-edge financial solutions. The company promotes a dynamic and inclusive work culture, encouraging collaboration, personal growth, and the development of its employees while providing ample opportunities for career progression in a flexible work environment.
Established in Uganda in 2008, UBA Uganda has grown significantly, benefiting from the parent company's vast international network across 20 African countries and beyond. The bank's business model emphasizes digital innovation, leveraging technology to deliver enhanced banking experiences through services like mobile banking, online platforms, and cashless transactions. UBA Uganda is part of a global network that continues to expand, serving a growing customer base across the region. Upholding core values such as excellence, integrity, respect, and responsibility, UBA Uganda also prioritizes corporate social responsibility through initiatives that focus on education, health, and sustainable development. For more information, visit www.ubauganda.com.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in MIS & Performance Officer job at UBA Uganda
Full Time
Deadline:
30 Jul 2025
Job Title
MIS & Performance Officer job at UBA Uganda
UBA Uganda
Job Description
Job Title: MIS & Performance Officer
Company: UBA Uganda
Department: Finance
Location: Kampala, Uganda
Reports To: Chief Finance Officer
Application Deadline: 30th July 2025
Job Purpose
UBA Uganda is seeking a results-driven MIS & Performance Officer to support strategic decision-making through the provision of accurate, timely, and actionable business intelligence. The role is responsible for tracking key performance indicators, optimizing operational efficiency, and aligning business activities with the Bank’s long-term goals. This position plays a critical part in driving profitability and institutionalizing a data-driven culture.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should submit their CV, application letter, and copies of academic certificates to:
Email: ubaugandahr@ubagroup.com
Addressed to:
Head of Human Capital
United Bank for Africa
Plot 2, Jinja Road
Kampala, Uganda
Deadline: 30th July 2025
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How to Apply
1. Performance Management
Deliver accurate, timely performance reports across business and functional units.
Analyze business performance and conduct competitor benchmarking to guide leadership decisions.
Monitor and manage cost allocation frameworks to support cost control across departments.
Support the Strategy & Performance Manager in delivering data-backed insights and internal performance reporting.
Continuously assess the Bank’s operating model to drive operational alignment, eliminate redundancies, and enhance effectiveness.
2. Business Intelligence
Conduct regular economic, market, and business intelligence analysis to support strategic, tactical, and operational decisions.
Gather and interpret economic and market data to provide business insights that support growth and profitability.
Identify business opportunities and potential risks through in-depth market and sector analysis.
Carry out internal performance benchmarking and trend analysis to inform business strategy.
3. Strategic Management
Drive strategic planning and performance tracking processes within the Bank.
Support the development and monitoring of financial and non-financial targets aligned with corporate objectives.
Implement high-impact, transformative initiatives to deliver measurable business outcomes.
Manage the identification and implementation of successful internal initiatives across the organization using technology.
Develop and maintain a performance tracking system to monitor the success of strategic projects.
Provide decision-support analytics to the CFO and business leaders to ensure alignment with the Bank’s strategic aspirations.
Key Performance Indicators (KPIs)
Achievement of Profit Before Tax (PBT) targets
Attainment of departmental growth and operational efficiency targets
Effective balance sheet management (liquidity and capital adequacy)
Achievement of cost-to-income ratio benchmarks
Timeliness and quality of MIS, market, and business intelligence reports
Contribution to Monthly and Quarterly Business Reviews (MPRs and QBRs)
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:
Bachelor’s degree in Accounting, Banking & Finance, Engineering, Mathematics, Statistics, or a related field
Professional accounting qualification (e.g., CPA, ACCA) is an added advantage
Experience:
Minimum of 3 years’ experience in the banking sector with exposure to MIS, financial analysis, or performance management
Strong ability to work with large data sets and drive actionable insights
Key Knowledge Areas
Banking operations and financial products
Financial performance analysis and reporting
Regulatory knowledge and compliance frameworks
Market and economic analysis
Core Competencies
Strategic thinking and business planning
Data analytics and reporting proficiency
Strong problem-solving and critical thinking skills
High attention to detail and ability to meet tight deadlines
Advanced proficiency in Excel, PowerPoint, and other Microsoft Office tools
Effective communication and presentation skills
Innovation and the ability to manage and guide performance-driven teams
