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Job Summary

Job Title:
Manager - Workplace Banking
Employer:
NCBA Bank Uganda Ltd
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Management
Number of Positions:
1
Deadline:
Monday, 23 December 2024

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Manager - Workplace Banking job at NCBA Bank Uganda Ltd | Apply Now

Kampala, Uganda

Full Time

Are you looking for Management/Banking jobs in Uganda 2024 today? then you might be interested in Manager - Workplace Banking job at NCBA Bank Uganda Ltd

Deadline: 

23 Dec 2024

About the Organisation

NCBA Bank is a dynamic financial institution dedicated to empowering individuals and businesses with innovative, customer-centric banking solutions that drive economic progress and financial inclusion. With a mission centered on delivering accessible, efficient financial services, the bank has earned widespread recognition for its strong reputation, commitment to excellence, and strategic agility in evolving markets.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting-edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from the best-in-class choice of products to investment solutions tailored to your specific needs.

Originating from a rich history of financial innovation, NCBA Bank has continually adapted its business model to integrate cutting-edge technology and robust risk management practices, ensuring a broad reach and sustained market leadership. The bank fosters an inclusive work culture that prioritizes employee growth, diversity, and work-life balance, offering extensive career opportunities and flexible work arrangements that underscore its value proposition.

Grounded in core values such as integrity, accountability, and customer satisfaction, NCBA Bank is also deeply committed to corporate social responsibility, actively engaging in initiatives that promote community development, environmental sustainability, and financial literacy. For more information, visit [Company Website].

NCBA Bank Uganda Limited, is a commercial bank in Uganda. It is one of the commercial banks licensed by the Bank of Uganda, the country’s central bank and national banking regulator.

Job Title

Manager - Workplace Banking job at NCBA Bank Uganda Ltd

NCBA Bank Uganda Ltd

Job Description

Job Title:    Manager - Workplace Banking

Organisation: NCBA Bank Uganda Limited

Duty Station:  Kampala, Uganda


To deliver profitable business growth targets of Retail Banking Products and services to a defined market segment through the workplace banking and Mortgage value proposition. This entails creation of opportunities for bulk business by signing up companies especially those with a corporate relationship with NCBA Bank. This incorporates strong personal drive in prospecting and acquiring new workplace banking scheme companies, pursuing incremental business within the existing portfolio, managing customer expectations to sustain business relationship and providing business advice that will benefit the client.

Duties, Roles and Responsibilities

Duties:

  • Growth in business volumes (deposits and loans/advances), customers and customer accounts (30%)

  • Establish new Retail banking business relationships with Corporate, SME & Institutional Banking customers (20%)

  • Management of scheme customer expectations and relationships (10%)

  • Ensure 100% participation in product promotional activities, customer events and scheduled product clinics (10%)

  • Minimization of exposures to and impact of risks assisted with KYC, AML and portfolio maintenance (10%)

  • Process review and implementation.

  • Annual scheme review

  • Ensure 100% participation in product promotional activities, customer events and scheduled product clinics (10%)

  • Ensure that there is a robust departmental customer satisfaction rating by ensuring the team lives the NCBA Bank Values & CSI above bank acceptable levels determined from time to time.

  • Ensure 100% participation in E-Learning Courses / Training (Internal & External sessions & team management.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Academic: Degree in business related field

  • Professional: Customer Relationship Management Course

  • Desired work experience: 4 years’ working experience in Managing Customer Relations preferably in a banking institution.

How to Apply

All candidates who wish to join NCBA Bank are strongly encouraged to apply online at the Apply Button below.


Deadline: 23rd December 2024


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