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Job Summary

Job Title:
Lead Merchant Portfolio
Employer:
Airtel Uganda (Airtel Africa Group)
Location:
Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Management Jobs
Number of Positions:
1
Deadline:
Tuesday, 30 September 2025

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Lead Merchant Portfolio job at Airtel Uganda (Airtel Africa Group) | Apply Now

Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Lead Merchant Portfolio job at Airtel Uganda (Airtel Africa Group)

About the Organisation

Airtel Uganda is a leading telecommunications company committed to providing affordable and innovative mobile services that connect people across Uganda and beyond. With a mission to enrich lives and empower individuals and businesses through accessible mobile technology, Airtel Uganda has earned a strong reputation for its high-quality service delivery and customer-centric approach. Known for its dynamic work culture, Airtel Uganda fosters an inclusive environment that values diversity, creativity, and professional growth, making it an attractive employer for individuals seeking a challenging yet rewarding career.

The company offers various job opportunities and flexible work arrangements, emphasizing the importance of work-life balance and career development. Since its inception, Airtel Uganda has continually evolved, expanding its mobile and digital services to meet the growing needs of the Ugandan market. The company’s business model focuses on providing affordable voice, data, and mobile money services, positioning Airtel Uganda as a key player in the region’s telecommunications sector. With a broad customer base and extensive network reach, Airtel Uganda serves millions of subscribers across the country and is recognized as one of the largest telecom providers in Uganda.

Airtel Uganda’s core values of integrity, customer commitment, and innovation guide its operations, while its CSR initiatives focus on education, health, and environmental sustainability. For more information, visit www.airtel.co.ug.

Uganda

Full Time

Deadline: 

30 Sept 2025

Job Title

Lead Merchant Portfolio job at Airtel Uganda (Airtel Africa Group)

Airtel Uganda (Airtel Africa Group)

Job Description

The role involves formulating tactical plans for merchant strategy rollout, managing merchant recruitment and performance, and ensuring compliance through proper due diligence. The Lead Merchant Portfolio will identify new opportunities for merchant acquisition, pitch value propositions to potential partners, and oversee the onboarding process. They will also be responsible for setting targets, monitoring partner performance, ensuring merchant outlets remain active, and preparing timely performance reports. Additionally, the role includes managing third-party partners, ensuring merchant visibility, and leading a team to meet sales and business growth objectives.

Duties, Roles and Responsibilities

  • Formulate and execute tactical plans for the merchant strategy with clear delivery schedules.

  • Drive expansion of the merchant ecosystem by identifying opportunities and addressing gaps.

  • Set targets for merchant recruitment for in-house teams and third-party acquirers.

  • Recruit, onboard, and ensure activation of new merchants across the country.

  • Identify potential high-value prospects, pitch value propositions, and oversee screening and onboarding.

  • Conduct KYC due diligence and ensure compliance before merchant tie-ups.

  • Maintain relationships with merchants and third-party partners to ensure business efficiency.

  • Monitor and review third-party partner performance periodically.

  • Establish and communicate clear sales objectives and profit goals for partners.

  • Provide timely performance tracking and reporting to partners and merchants.

  • Ensure visibility of merchant outlets and compliance with Airtel standards.

  • Lead, mentor, and manage the merchant portfolio team to achieve targets.

Lead Merchant Portfolio job at Airtel Uganda (Airtel Africa Group)

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s degree in Business Studies or related field.

  • At least 5 years’ experience in business development/sales, preferably in FMCG.

  • Experience in third-party partner management is an added advantage.

  • Strong understanding of sales, distribution channels, and market dynamics.

  • Proven skills in channel development and business growth.

  • Excellent communication, leadership, and interpersonal skills.

  • Strong business development and negotiation skills.

  • Ability to work effectively in teams and coach others.

How to Apply

ONLY ONLINE APPLICATIONS:

Interested and qualified candidates are advised that all applications should be submitted online.

To apply please click on the APPLY button below.


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