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Full-time
IT Support Officer Job at Exquisite Solutions
Exquisite Solutions
Job Description
Exquisite Solution Limited is hiring an IT Support Officer. The role focuses on providing first-line technical support, maintaining IT systems and equipment, and ensuring the smooth day-to-day operation of the organization’s technology infrastructure.
Duties, Roles and Responsibilities
- Provide first-line technical support to users for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Troubleshoot and resolve basic system, application, and connectivity problems.
- Set up and manage user accounts, email accounts, and access permissions.
- Perform routine system updates, patches, and antivirus management.
- Support onboarding and offboarding by preparing and retrieving IT equipment.
- Maintain an up-to-date inventory of IT assets and equipment.
- Escalate complex technical issues to senior IT staff or external vendors as required.
- Assist in maintaining data backup procedures and basic cybersecurity practices.
- Document support requests, solutions provided and maintain accurate service logs.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Visit www.exquisitesolution.com click on Job Portal, then the “Apply” button which is on the Right upper corner of the Job.
Application Deadline is 6th March, 2026.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

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