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Full-time
ICT Officer Job at JM Education and Research Centre
JM Education and Research Centre
Job Description
We therefore seek an Information and Communications Technology (ICT) Officer to maintain robust systems that support our evidence-based interventions and enhance our organizational efficiency.
- Strengthen Digital Infrastructure: To ensure the reliability, security, and efficiency of JMERC’s IT systems, enabling staff to deliver programmes without technical friction.
- Enhance Data Management & Systems: To support the FILP and AREP programmes by maintaining digital tools for data collection, storage, and analysis, ensuring high-quality evidence generation.
- Empower Staff Through Technology: To build the digital literacy and agency of
- JMERC staff and partner educators, ensuring they can effectively use technology for teaching, learning, and reporting.
Duties, Roles and Responsibilities
- Systems Administration: Manage and maintain JMERC’s hardware, software, networks, and cloud-based platforms (e.g., Google Workspace, Microsoft products).
- Digital M&E Support: Assist the MEL department in configuring digital data collection tools (e.g., Kobo Toolbox, ODK) and ensuring data integrity.
- Technical Support & Troubleshooting: Provide timely help-desk support to Kampala-based and field-based staff to minimize downtime.
- Website Management: Update the JMERC website and provide technical support for digital communication and advocacy campaigns.
- ICT Training: Design and deliver periodic “Digital Agency” workshops for staff and teachers to improve their proficiency in educational technology.
- IT Security & Policy: Implement and monitor data protection protocols, backup systems, and cybersecurity measures to safeguard JMERC’s research and participant data.
- Asset Management: Maintain an up-to-date inventory of all IT equipment and provide recommendations for upgrades or procurement.
- Reporting: Prepare monthly reports detailing system performance and the successful resolution of technical issues.
- Reporting & Accountability
- The ICT Officer will report directly to the Head of Communications, Advocacy and Partnerships. S/he will work closely with Programme Leads and all staff.
- Performance will be evaluated based on system reliability, responsiveness to technical issues, and the successful digitisation of programme workflows.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should submit:
- A cover letter outlining their technical expertise and motivation for joining a learning-focused NGO.
- A detailed Curriculum Vitae with at least two professional referees.
Applications should be sent to info@jmerc.org with the subject line: Application for Information and Communications Technology (ICT) Officer Role
Deadline: 27th February 2026
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