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About the Organisation
IT Assistant job at Roofings Group | Apply Now
Lubowa, Kampala, Uganda
Roofings Group is a leading manufacturer of high-quality roofing materials, committed to providing innovative and sustainable building solutions across Uganda and the wider East African region. With a strong reputation for excellence, Roofings Group is recognized for its contribution to the construction industry, offering durable and reliable roofing products to both residential and commercial projects. The company fosters a work culture that promotes collaboration, professional growth, and innovation, with a strong emphasis on employee development and well-being.
Roofings Group offers a variety of job opportunities and work arrangements, focusing on providing a dynamic and inclusive work environment. Established over two decades ago, the company has grown significantly, expanding its product offerings and enhancing its technological capabilities. Roofings Group's business model is centered around continuous innovation, quality control, and customer satisfaction, ensuring that clients receive the best products at competitive prices. The company’s size and reach continue to grow, with multiple manufacturing plants and distribution networks across the region.
Guided by core values of integrity, sustainability, and excellence, Roofings Group is committed to corporate social responsibility initiatives that focus on community development, environmental conservation, and providing support to those in need. For more information, visit www.roofingsgroup.com.
Are you looking for Information Technology jobs in Uganda 2025 today? then you might be interested in IT Assistant job at Roofings Group
Full Time
Deadline:
11 Jul 2025
Job Title
IT Assistant job at Roofings Group
Roofings Group
Job Description
Job Title: IT Assistant
Company: Roofings Group
Reporting To: IT Manager
Location: Roofings Limited, Lubowa Plant
Supervision: N/A
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Please submit your application letter, CV, and academic documents combined into a single PDF file to hr@roofingsgroup.com by 11th July 2025, 5:30 PM EAT. Applications should be addressed to the Senior Human Resources Manager.
Note: Applications will be reviewed on a rolling basis, and the position may be closed before the deadline once a suitable candidate is found.
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How to Apply
Configure and install network devices and operating systems, including routers, switches, firewalls, and Windows 10 & 11.
Perform regular network maintenance and system upgrades, such as installing service packs, patches, hotfixes, and security configurations.
Monitor system performance to ensure high availability and reliability.
Conduct system maintenance and provide user support.
Deliver Level 1 and Level 2 technical support, troubleshooting issues related to systems, printers, and other IT assets.
Collaborate with vendors and IT teams to resolve technical problems.
Maintain and document IT contracts with suppliers and vendors.
Travel to company branches as needed for preventive maintenance on systems and network devices.
Perform other duties as assigned by management.
Bachelor’s Degree in Computer Science, Information Systems, Information Technology, Telecommunications Engineering, or a related field.
Minimum of 3 years’ experience in IT support or a related role.
Strong knowledge of current computer hardware, software, and systems technologies.
Proficient in installation, modification, maintenance, and repair of ICT hardware and software.
Ability to work independently and meet deadlines efficiently.

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