Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
Related Jobs
Share this Job
Human Resources Officer (E-Commerce) job at Human Capital Business Solutions | Apply Now
Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in Human Resources Officer (E-Commerce) job at Human Capital Business Solutions
About the Organisation
Human Capital Business Solutions (HCBS), founded in 2001 by Liezel Pheiffer Blignaut, is a boutique human resources consultancy specializing in strategic HR consulting, talent acquisition and management, and HR outsourcing services.
The company is committed to creating high-performance cultures and developing leaders, offering customized solutions aligned with client-specific challenges and opportunities. HCBS operates with a team of expert consultants who bring extensive experience across various industries and regions, aiming to make a meaningful impact through their services. While the company maintains a relatively low profile, its reputation for delivering tailored HR solutions has led to positive testimonials from clients, particularly regarding their psychometric assessments and recruitment processes.
HCBS fosters a work culture that emphasizes innovation, collaboration, and a commitment to excellence, providing employees with opportunities to engage in impactful projects and professional growth. The company offers various job opportunities, details of which are available on their official website. HCBS's business model focuses on delivering integrated HR solutions that drive organizational improvement and growth.
Guided by core values of integrity, excellence, and client-centricity, HCBS actively engages in corporate social responsibility initiatives aimed at contributing positively to society. For more information, visit their official website at www.hcbsolutions.com.
Kampala, Uganda
Full Time
Job Title
Human Resources Officer (E-Commerce) job at Human Capital Business Solutions
Human Capital Business Solutions
Job Description
Job Title: Human Resources Officer (E-Commerce)
Organisation: Human Capital Business Solutions
Duty Station: Kampala, Uganda
Job Summary:
The Human Resources Officer (E-Commerce) will be responsible for supporting the full range of human resource functions within the e-commerce business unit, ensuring that the company attracts, develops, and retains talent suited to the fast-paced, tech-driven digital environment. The Human Resources Officer (E-Commerce) will also focus on recruitment, employee relations, performance management, learning and development, and HR administration tailored to e-commerce operations.
Duties, Roles and Responsibilities
Talent Acquisition & Onboarding
Support end-to-end recruitment for e-commerce roles such as digital marketers, logistics officers, customer service agents, and fulfillment staff.
Develop and post job adverts, screen applicants, and coordinate interviews.
Facilitate smooth onboarding and orientation of new employees to ensure quick integration into the e-commerce culture and systems.
Employee Relations & Welfare
Serve as the first point of contact for employee queries and concerns.
Promote a positive work environment that supports employee engagement and productivity.
Manage employee grievances, disciplinary cases, and conflict resolution in line with HR policies.
Performance Management
Support the implementation of performance appraisal systems specific to e-commerce KPIs (e.g., order processing time, customer satisfaction, digital campaign outcomes).
Track and report employee performance and assist in identifying training or coaching needs.
Collaborate with line managers to ensure performance objectives align with business goals.
Learning & Development
Coordinate training programs focused on digital skills, customer experience, and operational efficiency.
Identify capability gaps within the e-commerce team and recommend targeted interventions.
Maintain accurate training records and evaluate the impact of learning initiatives.
HR Administration & Compliance
Maintain up-to-date employee records (contracts, leave, attendance, etc.) in both physical and digital formats.
Ensure HR operations comply with labor laws, company policies, and data protection standards.
Prepare regular HR reports and metrics relevant to the e-commerce business.
Culture & Employee Engagement
Drive employee engagement initiatives suited for hybrid or remote work environments.
Promote the company’s values, culture, and employer brand within the e-commerce space.
Support internal communication to enhance team alignment and morale.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Psychology, or a related field.
At least 3 years of experience in a Human Resource role, preferably within an e-commerce, retail, or technology-driven organization.
Experience in HR management processes for diverse teams, including remote or gig workers, is an added advantage.
Strong understanding of HR principles, labor laws, and best practices.
Excellent communication, interpersonal, and conflict-resolution skills.
Proficiency in HR Information Systems (HRIS) and digital collaboration tools.
Strong attention to detail, integrity, and confidentiality.
Adaptability to fast-changing digital and operational environments.
Barriers to Success in Role
Limited understanding of the e-commerce business model.
Inability to adapt to a fast-paced and constantly changing environment.
How to Apply
Candidates who meet the criteria outlined above should submit their applications, resume and academic documents in pdf format with “HCBSU-HRO-HUMAN RESOURCES OFFICER” as the Email subject via recruitment@hcbsltd.com
Deadline: 17th November 2025
NB: Only shortlisted applicants will be contacted. Female Candidates are encouraged to apply.
