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Human Capital Manager job at Metropol Uganda Limited | Apply Now
Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in Human Capital Manager job at Metropol Uganda Limited
About the Organisation
Metropol Uganda Limited, established in 2015 after acquiring an operating license from the Bank of Uganda, is a leading Credit Reference Bureau (CRB) located at Plot 9, Yusuf Lule Road, Kampala. The company assesses the creditworthiness of both individuals and corporations through comprehensive credit scoring and ratings, providing resultant credit information reports to lenders and trade credit suppliers to facilitate sound credit decisions. Metropol serves as a preferred partner for various credit providers, including financial institutions, trade credit providers, utility firms, and insurance companies, offering tailored solutions to meet their diverse needs.
The organization fosters a work culture characterized by integrity, fairness, trust, professionalism, confidentiality, innovation, and promptness, aiming to deliver superior experiences to stakeholders. Metropol offers job opportunities across various departments, with work arrangements designed to promote efficiency and employee satisfaction. Since its establishment, the company has expanded its services, leveraging innovative business models to enhance financial accessibility and decision-making in Uganda. Guided by core values, Metropol is committed to corporate social responsibility initiatives that contribute positively to the community and uphold ethical standards. For more information, visit their website at www.metropol.co.ug.
Kampala, Uganda
Full Time
Job Title
Human Capital Manager job at Metropol Uganda Limited
Metropol Uganda Limited
Job Description
Job Title: Human Capital Manager
Organisation: Metropol Uganda Limited
Duty Station: Kampala, Uganda
Reports to: General Manager
Metropol now seeks the services of a competent and business minded Human Capital Manager to provide strategic leadership to the Human Capital Management department and support business growth aspirations of the Institution by ensuring that the company attracts, develops and retains top talent.
The Human Capital Manager is responsible for overseeing all aspects of MUL’s HR functions, ensuring that the company attracts, retains, and develops a well motivated and highly performing workforce. The job holder is also responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.
DIRECT REPORTS: None
KEY RELATIONSHIPS
Internal –Executive Director, Heads of Department/Section and other Heads of Department in sister companies.
External – Service Providers, Technology providers, Regulators and other relevant stakeholders.
WHAT WORK WILL BE DONE IN YOUR ROLE:
Innovation Work:
To be discussed with the GM from time to time depending on business needs and as per the MUL Innovation Policy.
Improvement Work:
Strive to automate some HR processes in coordination with the IT Manager
Participate in the formulation of the company’s Strategic and Business plans
Collect staff feedback on HR processes and procedures and how they affect their productivity with a view of streamlining them for better staff performance.
Duties, Roles and Responsibilities
Supporting the General Manager in defining MUL’s long-term human capital goals and identifying ways of supporting MUL’s mission through talent management.
Managing the hiring process, including writing job descriptions, placing advertisements, coordinating interviews and coordinating the selection process.
Coordinating the verification process of academic qualifications of all employees to ensure that they are authentic and submitting a report on the same to management progressively.
Researching, developing and implementing competitive compensation, benefits, performance appraisal and employee incentive programs.
Conducting job analysis and developing a structured salary scale for MUL employees that should be updated regularly.
Handling the staff payroll, including maintaining proper records in liaison with the Finance Manager.
Handling employee related issues such as leave, employee complaints and harassment allegations, and conducting investigations accordingly.
Working collaboratively with other managers on staff matters, including all disciplinary and termination matters in accordance with the HR Manual.
Maintaining all staff files and other records, ensuring the security and confidentiality of the same.
Ensuring compliance with employment laws and regulations.
Providing input into MUL’s annual budget related to staffing and other employee issues.
Coordinating staff training and development efforts.
Participating in professional development and networking conferences and events.
Conducting exit interviews to determine reasons for separation.
Performing any other duties as assigned by the General Manager and or management.
Qualifications, Education and Competencies
Essential:
Bachelor’s degree in Human Resources Management, Social Sciences, Business Administration or any other related area of study.
A Postgraduate qualification in any of the above fields is an added advantage.
Minimum of 5 years verifiable work experience in a busy corporate working environment.
Desirable Skills, Attributes and competences
Good Communication and presentation skills
Interpersonal Relations skills
Good listening skills
Good Planning and organizing skills
Good Team player
Excellent time management, organizational and strong problem solving skills
Ability to perform assigned tasks with minimal direct supervision.
How to Apply
Send your application, CV and other supporting documents to: hr@metropol.co.ug
Deadline: 30th June 2025.

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