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Functional Systems Officer job at C-Care Uganda | Apply Now
Are you looking for Information Technology jobs in Uganda 2025 today? then you might be interested in Functional Systems Officer job at C-Care Uganda
About the Organisation
C-Care Limited, established in 1972, is a leading healthcare provider in Mauritius and the Indian Ocean region, dedicated to delivering compassionate and high-quality medical services that prioritize patient well-being. The company operates prominent healthcare facilities, including C-Care Darné and C-Care Wellkin hospitals, as well as C-Care Grand Baie and C-Care Tamarin outpatient centers, complemented by a network of C-Lab medical laboratories and C-Pharma pharmacies.
Renowned for its medical expertise and patient-centered approach, C-Care fosters a work culture rooted in core values of medical excellence, approachability, and transparency. The organization offers diverse career opportunities with flexible arrangements, encouraging continuous professional development within a supportive environment.
As part of its commitment to innovation, C-Care integrates advanced technologies to enhance healthcare delivery. The company's corporate social responsibility initiatives include partnerships with NGOs like Friends of the Environment for ecological projects such as 'One Life, One Tree,' which involves planting a tree for every birth at their facilities. For more information, visit their official website at www.c-care.com
Full Time
Job Title
Functional Systems Officer job at C-Care Uganda
C-Care Uganda
Job Description
Job Title: Functional Systems Officer
Organisation: C-Care Uganda
Duty Station: Kampala, Uganda
Job Summary: Provide operational support, configuration, and process alignment for ERP, hospital, and core business applications, ensuring reliability, data quality, and compliance with approved processes.
Duties, Roles and Responsibilities
Act as first point of contact for functional system issues, enhancement requests, and user queries for assigned modules.
Manage functional configuration of ERP/HIS modules (e.g. Finance, SCM, Pharmacy, Billing, HR) in line with business processes.
Support master data setup and governance (items, customers, vendors, price lists, clinical codes, etc.).
Document business processes, system setups, and change requests; maintain user and process documentation.
Coordinate and conduct user training, refresher sessions, and onboarding for new staff on relevant systems.
Perform system testing (unit, UAT) for changes and new features; document and track defects.
Liaise with Developers and Digital team for customizations, integrations, or complex issues.
Monitor data quality (missing fields, incorrect setups, duplicates) and work with business owners to correct issues.
Provide input into system improvement opportunities and participate in process redesign initiatives
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree or diploma in Information Systems, Business/Accounting with IT, Health Informatics, or related field.
2-4+ years’ experience supporting ERP or hospital systems in a functional role.
Exposure to finance, supply chain, HR, or clinical workflows.
Experience in healthcare, FMCG, or service industries is an added advantage.
Strong functional understanding of ERP and/or hospital systems (Finance, SCM, HR, clinical workflows).
Analytical, documentation, and process mapping skills.
Good understanding of basic SQL or reporting tools is an advantage.
Strong user support, communication, and training skills.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
