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About the Organisation
Fulfillment Supervisor job at Kyosk Digital Services Limited | Apply Now
Kampala, Uganda
Kyosk is a dynamic digital platform transforming access to essential goods and services for informal retailers across Africa, with a mission to empower small businesses by streamlining supply chains and enabling inclusive economic growth. Widely recognized for its tech-driven approach to solving last-mile distribution challenges, Kyosk has built a reputation as a reliable partner for thousands of micro-retailers and manufacturers alike. The company fosters a vibrant, collaborative, and innovation-driven work culture where employees are empowered to create impact, offering flexible job opportunities across technology, logistics, operations, and customer engagement roles.
Founded with a vision to digitize and formalize the informal retail economy, Kyosk has rapidly evolved into a leading player in the digital commerce space, leveraging data and mobile technology to deliver tailored solutions that drive efficiency and profitability for small enterprises. With operations spanning multiple countries and a growing network of retail partners, Kyosk continues to scale its reach while staying grounded in core values such as integrity, innovation, customer-centricity, and inclusivity. The company actively contributes to social development through initiatives focused on financial inclusion, youth employment, and sustainable sourcing. To learn more, visit their official website: https://kyosk.digital.
Are you looking for Procurement jobs in Uganda 2025 today? then you might be interested in Fulfillment Supervisor job at Kyosk Digital Services Limited
Full Time
Deadline:
20 Jun 2025
Job Title
Fulfillment Supervisor job at Kyosk Digital Services Limited
Kyosk Digital Services Limited
Job Description
Job Title: Fulfillment Supervisor
Organisation: Kyosk Digital Services Limited
Duty Station: Kampala, Uganda
He/she is in charge of ensuring effective Loss Control Management systems and reporting at the different Business units and ensuring optimization
Guarantee operational processes and standards are followed across the entire organization in country
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates should apply online at the APPLY Button below
Deadline: 20th June 2025
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How to Apply
Ensure the company rules, policies and standard operating procedures are always followed by everyone
Identify hazards and security risks in the warehouse and raise them to management for necessary action
Conduct third-party vehicle inspections on a weekly basis and maintain records for the same.
Reconcile all TRQs as will be shared from HQ against WH records and submit reports on any matters arising on a daily basis.
Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
Investigate known or suspected internal & external theft, or vendor fraud
Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
Testify in civil or criminal court proceedings when called upon by management
Conduct WH audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
Random audits of Expiries/Damages and recovering from the one responsible
Report all unethical behaviour in the warehouse to the company’s top management.
Assure compliance to Environmental, Occupational Health & Safety and any identified requirements; compliance to all laid down Fulfillment SOPs and associated business processes.
Develop and present reports on inventory accuracy, order fulfillment for the market
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment;
At least 2 years experience in a Supervisory role;
Bachelor’s degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Accounting and Analytics;
Professional qualifications will be an added advantage;
Knowledge of inventory and supply chain management;
Tech Savvy and proficiency in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
Membership in an appropriate professional body is an added advantage;
Physical stamina, ability to work long hours on one’s feet;
Excellent organization and efficient time-management skills;
Strong verbal and written communication skills;
Ability to meet deadlines and work well under pressure;
Experience in an FMCG or Retail background is preferred;
Demonstrated experience handling route planning and mapping to yield maximum returns
An open-minded professional who pays keen attention to detail.
At home with numbers and frameworks. Strong numerical, data and root cause analysis skills;
Calm under pressure; able to prioritize multiple competing demands.
A people person who’s passionate about coaching diverse functional frontline team members to deliver stretch targets.
Always learning; passionate about lean thinking and principles.
Competencies:
Operational Excellence;
Analytical Mindset;
Problem Solving;
Attention to Detail;
People Management;
Tech Savvy.
