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Job Summary
Job Title:
Front Office Receptionist
Employer:
K Hotels Entebbe
Location:
Entebbe, Uganda
Country:
Contract Type:
Full-time
Job Category:
Hospitality jobs
Number of Positions:
1
Deadline:
Monday, 6 May 2024
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Front Office Receptionist job at K Hotels Entebbe | Apply Now
Entebbe, Uganda
The ambience of K HOTELS is casual and friendly. Personalized service is at the heart of our values. Guests can mingle in the Lounge and VIP areas for residents or relax in the terrace swimming pool with unobstructed views of Lake Victoria. K HOTELS combines gracious hospitality with contemporary style.
K HOTELS is newly opened intimate boutique hotel in Entebbe town, within close proximity of the Central Business District, with convenient access to all parts of the city, and essential social amenities, like shopping centres, prime residential, international diplomatic neighbourhoods, and international schools in the heart of the Entebbe city.
Looking for the perfect space for your meeting, special event or wedding? The new full furnished K HOTELS has all you could possibly need in modern HOTELS, situated in a wonderful location. With easy access to Kampala, connecting you to all main arteries leading out to the Uganda’s natural special and diverse beauty that the country is famed for, and inspired Winston Churchill to describe Uganda as “The Pearl of Africa”.
K HOTELS is known to have East Africa’s most prestigious and well-furnished modern hotel with 48 luxury rooms and exceptional amenities. Enhance your stay with personalised services for memorable, comfortable, long & short term stay in UGANDA.
Are you looking for Hospitality jobs in Uganda 2024? If yes, then you might be interested in Front Office Receptionist job at K Hotels Entebbe
Full-time
Front Office Receptionist job at K Hotels Entebbe
K Hotels Entebbe
We’re excited to announce job openings at K Hotels for the positions of Gym Instructor, Food and Beverage (F&B) Manager, and Front Office Receptionist. If you or someone you know has a passion for hospitality and meets the minimum experience requirement of 2 years, we encourage you to apply!
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
Greeting and Welcoming Guests: Welcome visitors, clients, and guests to the office with a friendly and professional demeanor. Provide assistance and directions as needed.
Answering and Directing Calls: Manage incoming calls, screen and transfer them to the appropriate person or department. Take messages accurately and relay them promptly.
Handling Mail and Deliveries: Sort and distribute incoming mail and packages. Prepare outgoing mail and packages for pickup or courier delivery.
Scheduling Appointments: Manage appointment calendars for meeting rooms, executives, or other staff members. Schedule appointments, meetings, and conference rooms as requested.
Providing Information: Respond to inquiries from visitors and callers about the organization, its products or services, and general information. Provide accurate information or direct inquiries to the appropriate person or resource.
Maintaining Reception Area: Ensure the reception area is clean, organized, and presentable at all times. Arrange magazines, brochures, and other materials for guests to browse.
Administrative Support: Provide administrative support to various departments as needed, such as data entry, filing, photocopying, and faxing documents.
Managing Visitors and Access: Register and sign in visitors, issue visitor badges, and notify appropriate personnel of visitor arrivals. Monitor and control access to the premises, ensuring security protocols are followed.
Handling Special Requests: Assist with special requests from guests or staff, such as arranging transportation, booking accommodations, or coordinating catering for meetings.
Resolving Issues and Concerns: Address visitor complaints or concerns promptly and professionally. Escalate issues to management when necessary.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Excellent Communication Skills: Strong verbal and written communication skills are essential for interacting with visitors, guests, and colleagues effectively.
Customer Service Skills: A friendly and courteous demeanor is important for providing excellent customer service to guests and callers.
Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and maintain a neat and orderly workspace.
Attention to Detail: Accuracy in handling calls, messages, and administrative tasks is crucial to ensure smooth operations.
Computer Skills: Proficiency in basic computer applications such as email, word processing, and spreadsheet software. Familiarity with office equipment such as multi-line phone systems and photocopiers.
Professional Appearance: Presentable appearance and professional attire are typically required to create a positive impression on visitors.
Problem-Solving Abilities: Capacity to handle unexpected situations, conflicts, or challenges that may arise during reception duties.
Flexibility and Adaptability: Willingness to adapt to changing priorities and work schedules as needed, including occasional overtime or weekend shifts.
Confidentiality: Ability to maintain confidentiality and handle sensitive information discreetly.
Previous Experience: While not always required, previous experience in a receptionist or customer service role can be beneficial.
To apply, please send your CV with a passport-size photo to careers@khotels.ug. Be sure to include the position you’re applying for in the subject line of your email.
