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Executive House Keepers job at Norvik | Apply Now
Are you looking for Hospitality jobs in Uganda 2024? If yes, then you might be interested in Executive House Keepers job at Norvik
Norvik Enterprises Ltd. is now one of the leading Importers of pharmaceutical, Vaccines & medical sundries in Uganda. The company imports high quality pharmaceutical products from reputed manufacturers who meet the stringent regulatory approvals from advanced countries like, UK, USA, Europe, Asia, South Africa, and Australia. The company has its own dispensing/retail, and wholesale outlet in the heart of the city of Kampala with a well-designed distribution network across the country.
The company has been recognized by various institutions for supply of bulk orders in the agreed period of time with ease. The company boasts of a team of highly qualified sales personnel and delivery vans all in the interest of customer satisfaction. We believe the right team can make all the difference. For this reason, team members are carefully matched with projects based on the unique project needs and requirements. This is our way of ensuring customer-focused service to the clients, partners and communities we serve.
Kampala, Uganda
Full-time
Executive House Keepers job at Norvik
Norvik Enterprises Limited
Norvik Hospital is a leading provider of health care services to individuals and a number of organizations, being recognized and empaneled by various Airlines, Banks, Mines, Research organizations, Telecom Industries, IT companies, FMCG companies, Insurance companies, Medical Insurance companies and Healthcare groups.
Supervision and Management: Supervising and managing housekeeping staff, including hiring, training, scheduling, and performance evaluation.
Cleaning Standards: Establishing and enforcing cleaning standards and procedures to ensure cleanliness, hygiene, and presentation of guest rooms, public areas, and back-of-house areas.
Inventory Management: Managing inventory of cleaning supplies, linens, and guest amenities. Ordering supplies as needed and maintaining appropriate stock levels while controlling costs.
Quality Assurance: Implementing quality assurance programs to maintain high standards of cleanliness and guest satisfaction. Conducting inspections and audits to ensure compliance with standards.
Safety and Compliance: Ensuring compliance with health, safety, and sanitation regulations. Implementing and enforcing safety protocols and procedures to prevent accidents and injuries.
Budgeting and Cost Control: Developing and managing departmental budgets. Monitoring expenses, controlling costs, and identifying opportunities for cost-saving initiatives.
Guest Services: Collaborating with other departments to meet guest needs and resolve issues promptly. Providing exceptional customer service and addressing guest concerns or complaints effectively.
Maintenance Coordination: Coordinating with maintenance staff or contractors for repairs and maintenance of guest rooms, facilities, and equipment.
Training and Development: Providing training, coaching, and development opportunities to housekeeping staff to enhance their skills, productivity, and job satisfaction.
Performance Monitoring: Monitoring performance metrics such as room cleanliness scores, staff productivity, and guest satisfaction ratings. Implementing strategies to improve performance and achieve goals.
Communication: Maintaining effective communication with other departments, management, and staff to ensure smooth operations and coordination of activities.
Environmental Sustainability: Implementing eco-friendly practices and initiatives to minimize environmental impact, such as recycling programs and energy-saving measures.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: A high school diploma or equivalent is typically required. Some employers may prefer candidates with post-secondary education in hospitality management or related fields.
Experience: Previous experience in housekeeping or hospitality management is usually required, preferably in a supervisory or managerial role.
Knowledge: Knowledge of cleaning techniques, sanitation standards, and housekeeping best practices is essential. Familiarity with cleaning equipment, chemicals, and safety procedures is also important.
Leadership Skills: Strong leadership and management skills are necessary to supervise and motivate a diverse team of housekeeping staff.
Communication Skills: Excellent communication skills, both verbal and written, are important for interacting with staff, guests, and management effectively.
Organizational Skills: Strong organizational skills are needed to manage multiple tasks, priorities, and deadlines effectively.
Attention to Detail: Attention to detail is crucial for maintaining high standards of cleanliness and presentation in guest rooms and public areas.
Customer Service Orientation: A customer service-oriented mindset is essential for ensuring guest satisfaction and addressing guest needs and concerns promptly and professionally.
Problem-Solving Abilities: The ability to identify issues, troubleshoot problems, and implement effective solutions is important for managing day-to-day operations smoothly.
Flexibility and Adaptability: The hospitality industry can be fast-paced and dynamic, requiring flexibility and adaptability to respond to changing circumstances and guest needs.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Email: hr@norvik.ug
