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Credit Officers jobs at Asaak Financial Services Ltd | Apply Now
Are you looking for Credit Officer jobs in Uganda 2025 today? then you might be interested in Credit Officers jobs at Asaak Financial Services Ltd
About the Organisation
Asaak Financial Services is a leading microfinance institution in Uganda, dedicated to providing financial products and services that enable individuals and small businesses to thrive, with a focus on underserved communities, especially women entrepreneurs. The company has earned a strong reputation for its customer-centric approach, innovative solutions, and its ability to create economic opportunities for its clients.
Asaak fosters a dynamic and supportive work culture that emphasizes professional development, inclusivity, and a sense of purpose, offering employees opportunities to contribute to positive social change. With its origins rooted in a desire to empower individuals through accessible financial services, Asaak has grown steadily, adapting its business model to leverage mobile technology for more efficient service delivery.
The company is recognized for its commitment to financial inclusion, with an expanding presence across Uganda, providing a wide range of products, including microloans, savings, and insurance services. Asaak’s core values include integrity, innovation, client empowerment, and social responsibility. The company’s CSR efforts focus on community development, financial literacy, and supporting women’s economic empowerment. For more details, visit their website at www.asaak.com.
Uganda
Full Time
Job Title
Credit Officers jobs at Asaak Financial Services Ltd
Asaak Financial Services Ltd
Job Description
Job Title: Credit Officers
Company: Asaak Financial Services Ltd
Duty Stations: Fort Portal, Jinja, Matugga – Uganda
Reports to: Credit Administrator
Duties, Roles and Responsibilities
Contact clients to follow up on loan repayments.
Monitor motorcycle tracking devices and report suspicious activities (including nights/weekends as necessary).
Coordinate tracker removals and bike detail updates for resold or transferred units.
Prepare and upload client contracts into the internal AP system.
Disburse motorcycles to clients based on approved disbursement lists.
Follow up on insurance claims and documentation.
Issue release letters to clients and attend to walk-in inquiries.
Analyze client loan performance and resolve related issues.
Maintain a healthy loan portfolio by initiating recovery actions on delinquent loans.
Distribute 3rd party registration stickers and assist clients in processing permits.
Stay informed about new loan products and customer needs.
Conduct compliance-related field visits and manage the assigned loan portfolio.
Negotiate payment terms with delinquent clients.
Recommend eligible clients for repeat loans.
Share weekly, bi-weekly, and monthly performance reports.
Promote Asaak’s financial products and educate customers.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Business Administration, Marketing, Microfinance, or a related field.
At least 1 year of experience in credit management, loan collections, or portfolio handling.
Prior experience as a loan officer is an added advantage.
Familiarity with Boda Boda financing is a plus.
Key Competencies
Strong communication, interpersonal, and analytical skills.
Ability to multi-task and meet tight deadlines.
Competence in smartphone/computer usage and Google applications.
High attention to detail and accuracy.
Ability to ride a motorcycle and possession of a valid Class A license is a strong advantage.
How to Apply
Qualified candidates should send their cover letter, CV, academic documents, and three professional references via email to:
The HR & Administration Manager
Asaak Financial Services Ltd
Deadline: Saturday, May 17, 2025, by 5:00 PM
