Communications Specialist job at Cyber School Technology Solutions (CSTS) | Apply Now

1. Strategic Communications & Planning

• Maintain and update the communications strategy and annual work plan in line with program objectives and Mastercard Foundation guidelines.

• Ensure consistent branding, messaging, and tone across all communication channels.

• Maintain a current stakeholder database and implement crisis and reputational risk mitigation protocols.

• Amplify youth voices through written, digital, and multimedia content highlighting program impact.

2. Content Development & Storytelling

• Document success stories, case studies, and lessons learned from program activities.

• Develop and update communication materials, including briefs, brochures, infographics, newsletters, and presentations.

• Translate program monitoring and evaluation (M&E) insights into engaging communication products.

• Manage relationships with media outlets, coordinating press briefings, interviews, and coverage.

3. Media & Digital Engagement

• Manage the program’s digital presence, including website content, newsletters, and social media platforms.

• Lead digital campaigns to increase awareness and use of eLearning resources.

• Draft and disseminate media releases, op-eds, and feature articles.

• Build relationships with journalists, influencers, and media outlets to ensure positive coverage.

• Monitor analytics and audience engagement to optimize communication strategies.

4. Stakeholder Communication & Coordination

• Provide tailored updates to key stakeholders, including youth, government agencies, education institutions, implementing partners, and funders.

• Collaborate with internal teams to ensure accurate and aligned messaging.

• Support events, trainings, and launches by preparing media kits, talking points, and branded materials.

• Serve as the primary contact for communications with governance bodies and strategic partners.

5. Monitoring, Learning & Reporting

• Monitor and evaluate communication activities against agreed indicators.

• Produce quarterly and annual communication reports to support CSTS and donor reporting requirements.

• Adapt strategies based on lessons learned and evolving project needs.

• Provide evidence-based inputs for donor and stakeholder reporting.

Key Contacts

• Within CSTS: Project Manager, Gender Specialist, Finance Manager, M&E Manager, HR Manager, Board members

• External: Education institutions, Mastercard Foundation, MOES, MGSLD, UCC, NITA-U, UVTAB, and other implementing partners