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Clerical Officer Job at Brigham Healthcare Services
Brigham Healthcare Services
Job Description
Brigham Healthcare Services is seeking a Clerical Officer to manage general administrative and reception duties in Accra. The successful candidate will provide essential clerical support, handle customer queries, and maintain high-quality records within a team environment.
Duties, Roles and Responsibilities
- General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager;
- Supporting line-manager and colleagues;
- Working as part of a team in a busy Further Education and Training Youthreach Centre in delivering services;
- Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email;
- Providing the highest quality standards in customer service;
- Using Information Technology on a daily basis e.g. word processing, spreadsheets, database, email and internet;
- Maintaining high quality records in a thorough and organised manner;
- Checking all work thoroughly to ensure it is completed to a high standard;
- Carrying out routine accounts and trainee payments work;
- Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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