Child Sponsorship Systems Officer job at World Vision | Apply Now

Management of Child Sponsorship Systems

• Manage Sponsorship systems both Technical and Business processes within partnership guidelines.

• Carry out timely system upgrades, maintenance and provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs.

• Support Staff and partners on utilization of the horizon mobile phone and any other new gadgets.

• Support the Cluster/ AP with IT related issues (Cluster IT Focal Persons)

• Carry out system data quality validation and update for accuracy & timeliness (RC Bio data, monitoring field, and participation).

• Support staff &COVAs to transfer data from the phones and upload into Sponsorship systems.

• Coordination of Child Sponsorship operations within Partnership standards

  
  

• Timely update of quality child data and SO communications (queries, GN, mails, child monitoring, and participation) into Child Sponsorship systems. (100% data entered for all RCs).

• Generate and analyze periodical correspondence and child wellbeing reports, identity gaps and risks and share with management.

• Manage cluster RC Budgets and supplies in line with SO and GC agreements (New growth, RC Death, Drops, Holds)

• Analyze Management reports, child correspondence and child Information reports and guide the Programme/ cluster team case management and effective sponsorship operations

• Coordinate planning , implementation and completion of annual correspondence (APRs , CUPs, CEWs , Christmas Cards).

• Conduct quality reviews of all the sponsorship correspondences, Child and community medias

• Build capacity of Staff and Volunteers in child sponsorship operations.

• Coach and Mentor staff and Volunteers in Sponsorship operations and Child engagements

• Work with the AP-coordinator and TPOs to develop and operationalize annual integrated monitoring plan.

• Work with the AP Coordinators to develop annual child participation Change Statements and update date them in Hope

• Effectively track and guide APs on RC and family Participation in line with the sponsorship standards

• Support SOOs in Community engagement and sensitizations on Sponsorship model and approaches

• Participate in the AP DPA processes and guide to accommodate the Sponsorship requirements and child engagements

• Manage Communication and Sponsor Relations within partnership standards

• Receive and process the all-child Sponsor communications from SO, GC, National Office, Field and ensure they are either processed , scanned or posted

• Update appropriate correspondence action routes in Hope

• Correspond with Support office and National Office in compliance with sponsorship standards

• Adopt, Develop, monitor, and implement the established checks and controls for sponsor information in line with the child sponsorship standards

• Monitor and advise staff and volunteers on Child Sponsorship communications from Cluster to NO/SOs.

• Expeditiously monitor and follow up on all Sponsorship communications from NO, RO and SOs to the allocated APs with the SOO and AP Coordinators.

• Manage Sponsor visits to their sponsored children within the cluster/AP in line with child Sponsorship standards. (Organize all logistic needs at cluster/AP).

• Attend to Sponsors and follow up on child and adult safe guarding issues.

• Document and report Programme key findings from sponsor visits, recommendations and opportunities

  
  

  Management of Sponsorship Initiatives

• Sponsorship 2.0, Digital correspondence, story teller, LEAP Frog contents , Chosen,) in line with the partnership guidelines and timeframes.

• Roll out approved Sponsorship Initiatives as per NO plan and guidance.

• Effectively manage implementation of initiative(s) as per plan and report on progress, recommendations within partnership guidelines.

• Train, coach and mentor staff and partners on the initiative and follow-up on utilization of the initiative.

• Follow up with staff and Partners to ensure 100% roll out and adoption of Initiatives

• CESP Design, Monitoring, Evaluation and Accountability

• Review and Support designing and targeting of the AP CESP plan- DIP, Log frames and budgets

• Support AP implementation and provide monthly CESP implementation update reports and actions for better execution.

• Support sponsorship DPA community engagement and establishment of CESP structures and engagement of partners.

• Provide CESP semi-annual and annual quality review of reports.

• Consolidate and submit quality monthly, quarterly & annual Performance reports for appropriate actions.

• Collaborate with MEAL to assess the progress of CESP implementation and budget utilization periodically and take appropriate actions.

• Support AP Transition processes and communications including Farewell letter, Project closure comment, Community Farewell Video, Community Farewell Photos

• Participate in AP evaluations and Baseline surveys

• Participate in the Sponsorship Feasibility and Risk assessments within the Assigned cluster/AP.

• Child and Adult Safe Guarding

• Ensure all RCs have a signed consent form on file.

• Ensure all Correspondences and communications are reviewed for child protection

• Ensure all Sponsor Visits adhere to the child safeguarding policies and behavior protocols

• Facilitate Sponsor Visits within the Clusters

• Review all the Videos , photos & Correspondences being sent to NO, SOs and GC to ensure they meet sponsorship child protection requirements .

• Monitor the wellbeing and child abuse cases of children and report any violations in accordance with the child and adult safe guarding policy and guidelines

• Work with Child Protection Officer to ensure child and adult safe guarding compliance standards at the cluster/AP.