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About the Organisation
Call Centre Agent job at Ideon | Apply Now
Kampala, Uganda
Ideon Recruitment Hub, a division of Ideon Limited, is dedicated to delivering comprehensive human resource outsourcing solutions that enable businesses to focus on their core operations. With a mission to provide customer-centric HR services, Ideon has established a reputation for adhering to strict ethical standards, confidentiality, and professional excellence.
The organization fosters a supportive work culture that emphasizes innovation and collaboration, offering employees opportunities for professional growth and development. Regularly, Ideon Recruitment Hub announces job openings across various sectors, including positions such as Relationship Officers, Business Development Professionals, and Call Center Interns, with work arrangements tailored to meet diverse client needs.
Since its inception, Ideon Limited has evolved by integrating advanced technologies into its business model, exemplified by the development of an Applicant Tracking System (ATS) that streamlines recruitment processes. Operating primarily in Nairobi, Kenya, Ideon's core values encompass integrity, professionalism, and a commitment to client success. Demonstrating corporate social responsibility, Ideon actively engages in ethical practices and contributes to the professional development of the workforce. For more information, visit their official website at https://www.ideon.co.ke/.
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Call Centre Agent job at Ideon
Full Time
Deadline:
8 Nov 2025
Job Title
Call Centre Agent job at Ideon
Ideon
Job Description
Job Title: Call Centre Agent (Fresher Jobs)
Organisation: Ideon
Duty Station: Kampala, Uganda
Job Summary: The Job holder will be responsible for managing multiple delinquent accounts for debt collection efforts.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates should apply online at the APPLY Button below
Deadline: 8th November 2025
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How to Apply
Managing multiple delinquent accounts for debt collection efforts.
Plan a course of action to recover outstanding payments.
Negotiate payoff declines or payment plans.
Diploma/Degree is a business-related field.
At least 6 months experience in a call Centre.
Ability to communicate effectively, both orally and in writing.

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