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Business Development Manager – Retail job at CIC General Insurance Uganda | Apply Now
Are you looking for Marketing jobs in Uganda 2025 today? then you might be interested in Business Development Manager – Retail job at CIC General Insurance Uganda
About the Organisation
CIC Africa Life Assurance Ltd is a leading life insurance company in East Africa, with a mission to provide innovative and comprehensive life insurance solutions that meet the financial security needs of individuals, families, and businesses. Established as a subsidiary of the CIC Insurance Group, the company has earned a strong reputation for its customer-centric approach and commitment to delivering reliable and accessible insurance products. Known for fostering a positive and dynamic work culture, CIC Africa Life Assurance values employee growth, offering professional development opportunities and a supportive work environment that promotes work-life balance and career advancement.
The company provides job opportunities in various areas, including underwriting, claims, and customer service, with flexible work arrangements to cater to diverse employee needs. Since its founding, CIC Africa Life Assurance has grown its presence across East Africa, evolving with market demands and incorporating cutting-edge technology to enhance its service delivery and product offerings.
The company’s business model focuses on offering tailored life insurance plans that cater to the unique needs of its diverse client base, ensuring sustainable growth and long-term financial protection. With a solid presence in multiple countries, CIC Africa Life Assurance is guided by core values of integrity, professionalism, and innovation, ensuring the delivery of value-driven services. The company is also committed to corporate social responsibility, supporting various community development initiatives that promote financial literacy, health, and education. For more information, visit www.cicafrica.com.
Kampala, Uganda
Full Time
Job Title
Business Development Manager – Retail job at CIC General Insurance Uganda
CIC General Insurance Uganda
Job Description
Job Title: Business Development Manager – Retail
Organisation: CIC General Insurance Uganda
Duty Station: Kampala, Uganda
Job Summary:
To identify, develop and manage business opportunities within the Retail sectors, ensuring sustainable revenue growth, client satisfaction, long-revenue growth, and long-term partnerships. The BDM will act as the key relationship link between retail clients.
Duties, Roles and Responsibilities
Business Development & Sales
Develop and implement overall business development strategies for retail business, aligning with the company’s broader growth objectives.
Build a pipeline of Prospects, acquire, and onboard new retail clients.
Negotiate terms, pricing, and service agreements to win profitable business.
Achieve set revenue, premium, and profitability targets.
Identify and pursue new markets and partnership opportunities.
Develop and manage sales plans to achieve revenue and profitability targets.
Pitch and close deals with potential clients.
Building & developing strong strategic relationships within assigned retail market
Drive profitable business for the company and Achieve an annual Production Targets
Design and develop need-based products for the retail market;
Conduct market activations and storms in strategic locations with respective retail business;
Prepare market intelligence reports on products and services.
Monitor retail performance and ensure achievement of set production targets.
Retail Relationship Management
Build and maintain strong, long-term relationships with Retail.
Provide training and support to BDOs, Team Leaders and Agents on company products and services.
Act as primary liaison between the company and retail clients, ensuring clear communication, effective collaboration and resolving queries promptly
Provide ongoing support to retail clients regarding products, underwriting processes and claims management.
Conduct regular visits, check -ins and feedback sessions.
Monitor retail performance and provide regular feedback and support.
Manage, strengthen and expand relationships with insurance retail to drive premium growth, increase markets share and ensure service excellence.
Provide marketing and sales materials to retail
Market Research & Intelligence
Gather feedback on retail market trends, competitor products and client need
Provide insights to underwriting and product development teams to refine product offerings.
Monitor industry development to ensure the company remains competitive.
Conduct market intelligence to identify new business opportunities and trends.
Compliance & Risk Management
Ensure all retail business complies with insurance regulations and company policies.
Monitor adherence to contractual and service-level agreements with retail.
Manage risks associated with retail relationships and business acquisition.
Conduct due diligence before on-boarding new retail clients.
Support internal and external audits by providing necessary documentation.
Reporting & Strategy
Prepare, present or submit periodic sales on retail performance premium income and market trends.
Prepare annual strategic plans and budgets.
Recommend actions to improve retail engagement and sales outcomes.
Establish and monitor key performance indicators (KPIs) for the retail function
Qualifications, Education and Competencies
Bachelor’s Degree in related field
Professional Qualification Diploma in Insurance, ACII, CIM
Relevant experience 6 years and above
MBA Added advantage
CIC Insurance Values
CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behavior to the following core values as critical to driving their performance;
Integrity- Be fair and transparent
Dynamism- Be passionate and innovative
Performance- Be efficient and results driven
Co-operation- Live the Co-operative spirit
How to Apply
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: careers@ug.cicinsurancegroup.com clearly indicating the position being applied for.
Deadline: 26th September 2025.

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