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Job Summary

Job Title:
Business Development Manager – Retail
Employer:
CIC General Insurance Uganda
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Marketing jobs
Number of Positions:
1
Deadline:
Friday, 26 September 2025

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Business Development Manager – Retail job at CIC General Insurance Uganda | Apply Now

Are you looking for Marketing jobs in Uganda 2025 today? then you might be interested in Business Development Manager – Retail job at CIC General Insurance Uganda

About the Organisation

CIC Africa Life Assurance Ltd is a leading life insurance company in East Africa, with a mission to provide innovative and comprehensive life insurance solutions that meet the financial security needs of individuals, families, and businesses. Established as a subsidiary of the CIC Insurance Group, the company has earned a strong reputation for its customer-centric approach and commitment to delivering reliable and accessible insurance products. Known for fostering a positive and dynamic work culture, CIC Africa Life Assurance values employee growth, offering professional development opportunities and a supportive work environment that promotes work-life balance and career advancement.

The company provides job opportunities in various areas, including underwriting, claims, and customer service, with flexible work arrangements to cater to diverse employee needs. Since its founding, CIC Africa Life Assurance has grown its presence across East Africa, evolving with market demands and incorporating cutting-edge technology to enhance its service delivery and product offerings.

The company’s business model focuses on offering tailored life insurance plans that cater to the unique needs of its diverse client base, ensuring sustainable growth and long-term financial protection. With a solid presence in multiple countries, CIC Africa Life Assurance is guided by core values of integrity, professionalism, and innovation, ensuring the delivery of value-driven services. The company is also committed to corporate social responsibility, supporting various community development initiatives that promote financial literacy, health, and education. For more information, visit www.cicafrica.com.

Kampala, Uganda

Full Time

Deadline: 

26 Sept 2025

Job Title

Business Development Manager – Retail job at CIC General Insurance Uganda

CIC General Insurance Uganda

Job Description

Job Title:  Business Development Manager – Retail

Organisation: CIC General Insurance Uganda

Duty Station:  Kampala, Uganda

Job Summary: 

To identify, develop and manage business opportunities within the Retail sectors, ensuring sustainable revenue growth, client satisfaction, long-revenue growth, and long-term partnerships. The BDM will act as the key relationship link between retail clients.

Duties, Roles and Responsibilities

Business Development & Sales

  • Develop and implement overall business development strategies for retail business, aligning with the company’s broader growth objectives.

  • Build a pipeline of Prospects, acquire, and onboard new retail clients.

  • Negotiate terms, pricing, and service agreements to win profitable business.

  • Achieve set revenue, premium, and profitability targets.

  • Identify and pursue new markets and partnership opportunities.

  • Develop and manage sales plans to achieve revenue and profitability targets.

  • Pitch and close deals with potential clients.

  • Building & developing strong strategic relationships within assigned retail market

  • Drive profitable business for the company and Achieve an annual Production Targets

  • Design and develop need-based products for the retail market;

  • Conduct market activations and storms in strategic locations with respective retail business;

  • Prepare market intelligence reports on products and services.

  • Monitor retail performance and ensure achievement of set production targets.

Retail Relationship Management

  • Build and maintain strong, long-term relationships with Retail.

  • Provide training and support to BDOs, Team Leaders and Agents on company products and services.

  • Act as primary liaison between the company and retail clients, ensuring clear communication, effective collaboration and resolving queries promptly

  • Provide ongoing support to retail clients regarding products, underwriting processes and claims management.

  • Conduct regular visits, check -ins and feedback sessions.

  • Monitor retail performance and provide regular feedback and support.

  • Manage, strengthen and expand relationships with insurance retail to drive premium growth, increase markets share and ensure service excellence.

  • Provide marketing and sales materials to retail

Market Research & Intelligence

  • Gather feedback on retail market trends, competitor products and client need

  • Provide insights to underwriting and product development teams to refine product offerings.

  • Monitor industry development to ensure the company remains competitive.

  • Conduct market intelligence to identify new business opportunities and trends.

Compliance & Risk Management

  • Ensure all retail business complies with insurance regulations and company policies.

  • Monitor adherence to contractual and service-level agreements with retail.

  • Manage risks associated with retail relationships and business acquisition.

  • Conduct due diligence before on-boarding new retail clients.

  • Support internal and external audits by providing necessary documentation.

Reporting & Strategy

  • Prepare, present or submit periodic sales on retail performance premium income and market trends.

  • Prepare annual strategic plans and budgets.

  • Recommend actions to improve retail engagement and sales outcomes.

  • Establish and monitor key performance indicators (KPIs) for the retail function

Business Development Manager – Retail job at CIC General Insurance Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s Degree in related field

  • Professional Qualification Diploma in Insurance, ACII, CIM

  • Relevant experience 6 years and above

  • MBA Added advantage

CIC Insurance Values

CIC insurance Group is committed to providing excellent service, spur further growth and employees are required to align their behavior to the following core values as critical to driving their performance;

  • Integrity- Be fair and transparent

  • Dynamism- Be passionate and innovative

  • Performance- Be efficient and results driven

  • Co-operation- Live the Co-operative spirit

How to Apply

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: careers@ug.cicinsurancegroup.com clearly indicating the position being applied for.

Deadline: 26th September 2025.

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