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Branch Manager job at Stanbic Bank Uganda | Apply Now
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Branch Manager job at Stanbic Bank Uganda
About the Organisation
Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise.
The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises.
Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience.
The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact.
Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.
Masaka, Uganda
Full Time
Job Title
Branch Manager job at Stanbic Bank Uganda
Stanbic Bank Uganda
Job Description
Job Title: Branch Manager
Organisation: Stanbic Bank Uganda
Duty Station: Masaka, Uganda
Duties, Roles and Responsibilities
Develop and execute on a business plan for the branch in line with the local market opportunity targeted toward mining identified ecosystems.
Deliver a consistent high-quality service to all customers by effectively managing all available resources (employees, systems and processes).
Accountable for the day-to-day management of all the branch operations
Drive a customer centric culture focused on providing a high-quality customer experience.
Resolve customer queries and complaints within established timelines.
Create a warm and welcoming environment in which customers feel valued and appreciated while visiting the Branch.
Treat all customers fairly and in accordance with the financial consumer protection guidelines
Build a strong network of relationships with key individuals in the Branch’s area of operation.
Lead multi-functional customer visits in line with the Branch Local Market Initiative plans.
Gain an understanding of the various business segments in the branch’s local market
Prepare the branch’s business development plan in alignment with the identified opportunity in the local market and existing or new ecosystems
Deliver financial targets and agree related sales activities in line with the Branch Local Markets Initiatives plan. Drive a sales culture that is informed by the prevailing customer needs and coach the team on workable solutions to respond to those needs.
Proactively monitor that internal controls are effectively executed and maintained at acceptable levels in the branch to manage operational and compliance risks
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree Business Administration, Commerce, Economics or business-related courses.
Other certifications or professional memberships: ACCA
A seasoned banker with at least three years or more branch banking experience (including income statement management and all aspects related to sales and service).
Three years of experience in a management position leading a diverse team
Additional Information
Technical Competencies:
Banking Process & Procedures
Client Acceptance & Review
Client Knowledge
Processing
Product Knowledge (Consumer Banking)
Behavioural Competencies:
Adopting Practical Approaches
Convincing People
Exploring Possibilities
Following Procedures
Generating Ideas
Making Decisions
Producing Output
Understanding People
How to Apply
All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting the APPLY Button below.
