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Full-time
Banking Applications Officer Job at BRAC Ghana Savings and Loans Ltd (BGSL)
BRAC Ghana Savings and Loans Ltd (BGSL)
Job Description
The Banking Applications Officer is responsible for ensuring the effective operation, support, and continuous improvement of business-critical applications, particularly the Temenos T24 core banking system. The role serves as a bridge between business users and IT, ensuring that systems align with organizational needs and enhance operational efficiency.
Duties, Roles and Responsibilities
- Provide daily operational support for the Temenos T24 core banking system
- Responsible for the day-to-day support of T24 core banking application, run the daily close of business, generate all departmental reports
- Responsible for T24 Local Development & Customization (write routines), designs T24 Versions and Enquiry, design reports and requested by the users
- Responsible for MySQL DB administration, backup and restoration T24 Data Migration
- Monitor system performance, availability, and reliability
- Troubleshoot and resolve system issues within agreed SLAs
- Provide T24 support to operators to resolve any COB problem (using Temenos approved models), escalate critical errors
- Configure and maintain T24 parameters, products, and modules
- Support setup of accounts, loans, deposits, and customer data structures
- Ensure system updates, patches, and upgrades are properly implemented
- Maintain system documentation and configuration records
- Manage user creation, modification, and deactivation in T24
- Enforce role-based access controls and segregation of dut
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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