Associate Director, Financial Crime Surveillance Operations (FCSO) Uganda

Business

• Assist in delivering the Financial Crime Surveillance Operations strategy by escalating surveillance concerns and ensuring alignment with global standards and regulatory expectations.

• Maintain strong awareness of the bank’s business priorities to ensure surveillance activities support those objectives.

• Guide stakeholders on decisions influenced by evolving compliance trends, policies and practices.

• Build collaborative relationships with business segment stakeholders and partners within Global Business Services.

• Participate in business continuity and disaster-recovery testing.

• Report significant financial crime risks promptly to regional and country financial crime leaders.

• Ensure accuracy and completeness of case information maintained in enterprise systems.

Processes

• Handle day-to-day case work across List Management, Production Orders, Transaction Monitoring, Transaction Screening, and Name Screening within defined turnaround times and quality expectations.

• Support complex investigations as required.

• Initiate follow-up actions with clear case narratives to progress each matter effectively.

• Support implementation of surveillance and investigative standards defined by regulators and the Financial Crime Compliance function.

• Escalate internal suspicious activity reports to Financial Crime Compliance / Country Money Laundering Compliance Officer.

• Maintain timely updates to watch lists and share significant typologies with regional teams.

People & Talent

• Promote a transparent, risk-aware working environment grounded in ethical conduct.

• Demonstrate integrity and uphold compliance values.

• Actively pursue ongoing learning relevant to the financial crime surveillance discipline.

Risk Management

• Review detection scenarios to ensure relevance and report any weaknesses, false positives, or new risks.

• Support audit and review exercises with credible outcomes.

• Highlight control gaps and apply risk-management standards across screening and monitoring processes.

• Engage relevant internal stakeholders to address risk concerns.

• Use available analytical and case-management tools to improve quality and efficiency.

Governance

• Recommend enhancements to control processes.

• Support operational risk checks and produce data analysis supporting emerging-risk identification.

• Escalate potential issues to country and regional financial crime leads.

• Assist in engagements with the second line of defence for challenge, approval, and oversight.

Regulatory & Business Conduct

• Uphold the organisation’s values and Code of Conduct.

• Take accountability for compliance with laws, regulations, and internal policies.

• Collaborate to help achieve conduct-related priorities including fair client outcomes and effective financial-crime prevention.

• Bachelor’s degree or higher.

• Professional certification such as Association of Certified Anti-Money Laundering Specialists (ACAMS) preferred.

• Fluency in English.

Skills and Experience

• Knowledge of financial crime compliance standards, advisory practices, assurance, investigations, monitoring, and regulatory engagement.

• Strong understanding of surveillance processes and risk assessment.