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About the Organisation
Administrative Officer job at AAR Healthcare | Apply Now
Uganda
Established in 1984, AAR Insurance has evolved from a medical evacuation service into East Africa's largest private healthcare insurance provider, operating in Kenya, Tanzania, and Uganda. Serving over 300,000 members regionally, including more than 40,000 in Tanzania, the company offers a diverse range of medical and general insurance products to individuals, families, and businesses.
AAR Insurance is committed to innovation, having invested in IT to automate core business processes, enhancing efficiency and customer satisfaction. The company upholds core values of empowerment, flexibility, ethics, legacy, and efficiency, aiming to empower clients to take control of their health and wealth. AAR Insurance also engages in corporate social responsibility initiatives, investing in the well-being of communities to ensure a sustainable future. For more information, visit their website at https://aar-insurance.com/.
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Administrative Officer job at AAR Healthcare
Full Time
Deadline:
22 Aug 2025
Job Title
Administrative Officer job at AAR Healthcare
AAR Healthcare
Job Description
Location: Uganda
Company: AAR Healthcare
Position: Administrative Officer
Work Station: AAR Clinics
Reports to: Health Center Manager
Direct Reports: None
Purpose of the Role:
Serve as the first point of contact for clients at the Health Centre, warmly welcoming them, verifying membership status, and ensuring smooth registration for outpatient services.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Please send your CV and cover letter to recruitment@aar-healthcare.ug with the subject line:
Application for Administrative Officer – [Your Name]
Application Deadline: 22nd August 2025
We appreciate your interest in joining AAR Healthcare. Only shortlisted candidates will be contacted.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Provide a friendly and professional reception to all clients.
Attend to members promptly upon arrival at the Health Centre.
Verify client membership validity before outpatient services are accessed.
Oversee the general upkeep of the reception area, including service delivery, equipment functionality, and cleanliness.
Duties:
Welcome and direct clients to the appropriate service points.
Confirm membership validity; inform clients if payment is required due to invalid membership.
Respond to client inquiries and provide accurate information.
Print ARN forms as needed.
Collect co-payment fees from staff, dependants, or other clients when applicable.
Resolve client concerns and follow up to ensure satisfaction.
Manage incoming and outgoing parcels.
Schedule and confirm client appointments.
Handle incoming phone calls and route them appropriately.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Degree or Diploma in Business Administration, Social Sciences, or related fields.
Competencies:
Excellent communication and presentation skills.
Demonstrated integrity, credibility, and trustworthiness.
Professional maturity and ability to handle client interactions with discretion.
