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Job Summary

Job Title:
5 Customer Relationship Officer – Interns
Employer:
BRAC Uganda Bank
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Graduate Trainee jobs
Number of Positions:
5
Deadline:
Wednesday, 17 September 2025

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About the Organisation

5 Customer Relationship Officer – Intern jobs at BRAC Uganda Bank | Apply Now

Uganda

BRAC Uganda is a leading development organization committed to improving the quality of life for people living in poverty, particularly through its focus on education, healthcare, economic empowerment, and social justice. With a stellar reputation for its innovative approaches and impactful programs, BRAC Uganda has been recognized as a pioneer in providing scalable and sustainable development solutions that empower vulnerable communities.

The organization fosters a collaborative and inclusive work culture where employees are encouraged to grow professionally and contribute to meaningful change. BRAC Uganda offers a range of job opportunities and flexible work arrangements, promoting a healthy work-life balance while supporting personal and career growth.

Established as a branch of the global BRAC network, which began in Bangladesh in 1972, BRAC Uganda has expanded its operations over the years, providing services across various regions of Uganda and becoming a trusted partner for local communities and development stakeholders. The organization’s business model focuses on creating self-sustaining social enterprises, driving impact through education, microfinance, healthcare, and social development. With a significant presence and extensive reach across Uganda, BRAC’s programs touch millions of lives annually.

Core values of integrity, innovation, empowerment, and social inclusion guide its operations, ensuring that the needs of the underserved are met with dignity and respect. The organization is also deeply committed to corporate social responsibility, investing in programs that address environmental sustainability, community development, and social welfare. For more information, visit their website at www.brac.net.

Are you looking for Graduate Trainee jobs in Uganda 2025 today? then you might be interested in 5 Customer Relationship Officer – Intern jobs at BRAC Uganda Bank

Full Time

Deadline: 

17 Sept 2025

Job Title

5 Customer Relationship Officer – Intern jobs at BRAC Uganda Bank

BRAC Uganda Bank

Job Description

Job Title:  Customer Relationship Officer – Intern – 5 No Experience Positions

Organisation: BRAC Uganda Bank

Duty Station: Kampala, Uganda

Other Locations: West-Nile, Northern, Western, Southwestern & Eastern Region

Job Summary: 

To advise or sensitize prospective and existing clients on BUBL’s loan product and cross sell other financial products and services.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Interested candidates should email their application letter, Curriculum Vitae, and copies of relevant academic documents, IN ONE PDF FILE mentioning the job title as the subject matter to recruitment.bracugandabankltd@brac.net NOT later than Wednesday 17th September 2025. All applications should be addressed to the Head Human Resource BRAC Uganda Bank Ltd in one PDF.

Note: Only shortlisted candidates will be contacted.

Applications are managed via the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

How to Apply

  • Advice and or sensitizing prospective and existing clients on BUBL’s loan products and cross sell other financial products and services.

  • Carry out training of clients on financial literacy and other relevant training.

  • Guiding clients to fill in loan application forms and attach relevant documents in line with BUBL’s loan requirements.

  • Conduct loan appraisals through undertaking field visits to loan applicants’ homes, agribusiness and locations of property/securities to be pledged to BUBL as collateral where required.

  • Disburse approved loans to clients on daily basis in line with the set performance targets.

  • Appraise loan applicants’ character, credit histories and conduct reference checks to ascertain willingness to repay the loan.

  • Monitor outstanding loans and performance of the loan portfolio daily.

5 Customer Relationship Officer – Intern jobs at BRAC Uganda Bank

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Diploma or bachelor’s degree in any course.

  • Strictly fresh graduates from university

  • Not above 30yrs of age

Knowledge, Skills & Competences

  • Strong written, verbal communication and presentation skills and the ability to convince a client.

  • Computer knowledge especially in Microsoft Office suite for MS word and Excel.

  • Able to work in a team.

  • Ability to exhibit integrity

  • Ability to work under pressure and minimum supervision


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