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Full-time
Sales and Support Intern Job at Impala Healthtech Research
Impala Healthtech Research
Job Description
The Sales & Support Intern role is designed to contribute to these efforts while building a pipeline of young professionals with practical experience in digital health implementation.
The objectives of this internship are to:
- Support the Company’s sales and outreach efforts by assisting in engagement with health facilities and laboratories;
- Contribute to the onboarding and training of new facilities onto Impala Healthtech Research Limited’s digital platforms;
- Support early-stage user adoption and basic customer support activities;
- Strengthen documentation, reporting, and feedback collection from the field;
- Provide the intern with hands-on exposure to digital health sales, implementation, and customer engagement in real-world healthcare settings.
Reporting Line
The Sales & Support Intern shall report directly to the Sales, Partnerships & Implementation Manager and work under the guidance of the broader Impala Healthtech Research Limited team.
Duties, Roles and Responsibilities
The internship shall be hybrid, involving:
Field-based work with health facilities and laboratories; and Occasional on-site work at the Company’s offices.
Sales and Outreach Support
- Assist with outreach to health facilities and laboratories;
- Support scheduling and coordination of meetings, demonstrations, and visits;
- Help document leads and engagement activities.
Onboarding and Implementation Support
- Support onboarding of new facilities onto Company platforms, including DIGAMS;
- Assist in preparation of onboarding materials and facility accounts;
- Track onboarding progress and early usage under supervision.
Training and User Support
- Support delivery of user training sessions;
- Provide basic user support and escalate technical issues as required;
- Assist in development of user guides and training aids.
Reporting and Documentation
- Maintain accurate records of activities, facilities engaged, onboarded, and trained;
- Support preparation of weekly activity summaries and reports;
- Assist in collection of feedback from facilities.
Deliverables
- The intern shall be expected to deliver:
- Weekly activity and field reports;
- Updated records of leads, onboarded facilities, and training sessions;
- Documented feedback and observations from facilities;
- Any other outputs reasonably related to assigned duties.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Email your C.V and a brief statement of interest to info@impalaresearch.com with the subject line: Sales & Support Intern – Application
Deadline: 20th January 2026
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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