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About the Organisation
4 Recovery Officers – Central Region, Western Region, Eastern Region, Northern Region jobs at FINCA Uganda | Apply Now
Uganda
FINCA Uganda Limited is a dynamic financial institution dedicated to fostering economic empowerment and financial inclusion for underserved communities across Uganda, driven by a mission to create sustainable opportunities and enhance livelihoods through innovative microfinance solutions.
Recognized for its commitment to ethical banking and customer-centric service, the company has evolved from its pioneering beginnings into a modern, technology-driven organization with a strong market presence and widespread impact.
It boasts a vibrant work culture that values diversity, continuous learning, and employee well-being, offering extensive career opportunities and flexible work arrangements designed to nurture both professional and personal growth. Guided by core values such as integrity, accountability, and compassion, FINCA Uganda Limited continuously innovates its business model to blend cutting-edge digital solutions with traditional microfinance, ensuring robust outreach and measurable social impact.
Committed to corporate social responsibility, the institution actively supports community development, educational initiatives, and environmental sustainability programs, thereby reinforcing its reputation as a trusted leader in financial services. For more information, visit [Company Website].
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in 4 Recovery Officers – Central Region, Western Region, Eastern Region, Northern Region jobs at FINCA Uganda
Full Time
Deadline:
17 Oct 2025
Job Title
4 Recovery Officers – Central Region, Western Region, Eastern Region, Northern Region jobs at FINCA Uganda
FINCA Uganda
Job Description
Job Title: Recovery Officer – Central Region, Western Region, Eastern Region, Northern Region – 4 Positions
Organisation: FINCA Uganda
Duty Station: Kampala, Uganda
Job Summary:
A Recovery Officer is responsible for securing timely repayments through daily field visits to delinquent customers, support daily branch and bailiff activities in branches assigned while maintaining positive relationships with customers, minimizing, controlling losses to FINCA Uganda through proper management of overdue credit facilities.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who so wish to take up this role in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: ug_jobs@fincaug.org
Deadline: 17th October 2025
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Monitoring and Coordinating recovery activities for both active and written off loans at assigned FINCA branches.
Ensuring that the escalation process is followed by all Branches and all recovery efforts/documents completed and filed at the Branch.
Negotiating payment of active and written off customers, securing promises to pay within set guidelines and targets.
Maintaining 100% compliance with all policies and regulatory requirements across collection activities.
Negotiating with debtors and ensuring that they repay the bad debts at a lowest cost to the Bank.
Carrying out periodical visits to active and written off customer’s securities and advising management on the condition of the security.
Identifying and advising management on all delinquent accounts that require legal proceedings on a regular basis.
Coordinating the allocation of bad loans to court bailiffs and ensuring that proper approval is obtained at the time of allocation.
Ensuring that court bailiffs received a formal written instruction before proceeding with cases.
Participating in periodical review of the recovery procedures and advising management on the new development in the recovery process.
Daily reviewing and updating of the Field Collections tool providing status updates to your supervisor for all loans under your follow up.
Ensuring that proper procedures are followed in liquidation of customer collaterals and guide the branch and the recovery agents on the recovery process.
Following up and ensuring that all recoveries from active and written off loans are properly booked and reconciled on a regular basis.
Managing and maintaining the monthly reporting requirements for the assigned loans.
Training and guiding branch staff on the best practices in the recovery of delinquent loans.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in finance and banking, accounting or any relevant field.
Minimum 3 years of working experiences in credit function of financial industry.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Basic understanding of the bank branch credit operations, rules and regulations, laws, granting loans, and credit risk management.
Good problem solving, negotiation, interpersonal and convincing skills.
Patient and understanding of emotions to deal with clients.
Excellent organizing, recording and filing skills.
Strong dedication to accuracy and efficiency.
Ability to use and communicate in the local languages
