Branch Manager

• Develop strategies to grow the branch‘s liability base and asset portfolios in line with the Bank’s strategy

• Monitor the achievement of customer service rating in accordance with the bank set standards

• Monitor and implement compliance of credit risk framework to keep portfolio asset quality within acceptable levels

• Implement branch internal controls and procedures in line with the bank policy

• Plan and coordinate the budgeting processes of the branch, monitor monthly performance of the budget, and initiate corrective action in case of any variances

• Review, coordinate, monitor and authorize all the processes of opening, reactivation, adjustment, transfer, and closure of all accounts in line with bank policies/procedures, KYC guidelines, CRB and money laundering guidelines.

• Conduct field visits and carry out the verification of loans to improve branch portfolio quality

• Produce branch performance reports and present them to all stake holders for review in accordance to set standards.

• Plan, review and monitor staff development and performance initiatives for branch staff in line with existing Human Resource policies.

Financial Responsibility:

• Develop strategies to grow the branch‘s liability base and asset portfolios in line with the Bank’s strategy

• Cost management to optimize profitability at the branches

• An Honours degree in business or related field from a recognized University.

• Post-graduate qualifications / Professional course in relevant discipline would be an added advantage.

Skills & Experience

• Minimum of 5 years progressive experience in business growth and Branch operations, as well as progressive experience in credit

• Sound understanding of laws and regulations relating to lending in Financial Institutions.

• High level of analytics and business intelligence to conduct an analysis on the market trends

• Leadership skills, one should have managed a team before

Business Behaviours

• Computer Literacy

• Credit analysis

• Marketing and Sales

• Relationship management

• Must have collaboration skills to build relationships and manage conflicts.