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2 Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda | Apply Now
Kampala, Uganda
Full Time
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Job Title
2 Manager - Regional Key Accounts (South West and West Nile) jobs at MTN Uganda
MTN Uganda
Job Description
Job Title: Manager - Regional Key Accounts (South West and West Nile) 2 Jobs
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Indirect Sales & Partnerships
To develop and implement strategic plans to grow Enterprise sales, manage and strengthen client relationships, identify new business opportunities, and coordinate with internal teams to deliver on client expectations in order to contribute to sustaining and growing our business to achieve long-term success in the region
To increase MTN Market share through segment growth, new account (Key Prospect conversion) as well as acquisition, development & maintenance of current accounts (Key Accounts – KA and Other Buying Accounts –OBA)
Drive Growth in Fixed broadband connections & Voice [ Office internet, SME internet +Kazi bundle, Mobility services ]
Increased SME contribution to EBU Revenue growth to 35% through accelerated SME business growth and drive uptake of services in fiber & LTE /5G areas across the country
Drive growth in Converged services revenue contribution
Duties, Roles and Responsibilities
Deliver on sales targets as aligned with company business objectives
Establish, develop, and maintain positive business and customer relationships
Identify new sales opportunities and drive acquisition and retention effort to capitalize on new opportunities.
Optimize sales and penetration into key accounts within SME and LE and Public sector
Provide superior customer service and ensuring client satisfaction
Ensure the correct products and services are delivered to customers in a timely manner
Key Performance Indicators (SMART)
Set, deliver and track sales targets as aligned with company business objectives
Develope and maintain excellent knowledge and understanding of our business, offerings, competitors, and industry.
Acquire a thorough understanding of key customer needs/and requirements and identifying new opportunities with your region.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Generate new sales using existing and potential customer networks.
Developing trust relationships with a portfolio of major clients to ensure Account retention.
Managing a portfolio of accounts to achieve long-term success
Suggest actions to improve sales performance and identify opportunities
Act as the point of contact and handle customers’ individual needs
Provide superior customer service and ensuring client satisfaction
Communicating and coordinating with internal teams to deliver solutions
Ensure the correct products and services are delivered to customers in a timely manner
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Prepare regular performance reports to management using key account metrics
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Business Management/ Engineering or computer Science
Basic understanding of telecom products and services
Work Experience
3-5 years’ experience in Account Management in a busy a large commercial enterprise
Experience in an ICT environment.
Diploma /Certificate in Cloud services, LAN/WAN technologies
Attributes and Skills Necessary Skills:
Good negotiations and presentation skills
Financial deal analysis calculations
Proven work experience as a Sales account manager or Sales account executive
Hands on experience in sales and an ability to deliver excellent customer experience
Knowledge of CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Business acumen with a problem-solving attitude
How to Apply
All candidates who wish to join MTN Uganda in this capacity should apply online at the APPLY Button below.
Deadline: 22nd April 2025
