Related Jobs
.png)
.jpg)
.jpeg)
Related Jobs
_jfif.jpg)
.png)
Share this Job
About the Organisation
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Relationship Manager - Corporate job at DFCU Bank | Apply Now
Kampala, Uganda
DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information
Are you looking for Banking jobs in Uganda 2025 today? then you might be interested in Relationship Manager - Corporate job at DFCU Bank
Full Time
Deadline:
6 Jan 2025
Job Title
Relationship Manager - Corporate job at DFCU Bank
DFCU Bank
Job Description
Job Title: Relationship Manager - Corporate
Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Head, Coverage
Reporting to the Head of Coverage, the role holder will be responsible for building, maintaining and managing corporate client relationships with the Chinese business community to ensure optimum customer acquisition and retention.
The role holder will be responsible for Income generation from the sales of a range of banking products to include Assets, Liabilities and Cash management products of the bank in line with targets and expectations.
The role holder will also be responsible for offering “Best in Class” Relationship Management with CIB customers [“C” Suite Contacts] and the responsibility of offering the best customer experience to the assigned clientele, premier onboarding experience and advisory service to new and existing customers and ensure growth of the business through a deeper understanding of the client’s business and operations to enable the bank to grow its share of wallet by meeting the client’s business needs whilst strengthening the banks brand in the corporate arena.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:
Deadline: 6th January 2025. Only short-listed candidates will be contacted.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Manage the development of prudently priced assets and cost-effective long-term liabilities with reputable companies and organizations to ensure maximum profitability for the Bank.
Provide superior relationship management, customer retention, loyalty, preference and devotion to corporate relationships.
Develop structuring and financing recommendations that are tailored to the complex needs of clients.
Sell bank products to corporate customers in the sector, ensuring quality pitches to the customers. Ensuring that all sales disciplines are adhered to per the bank’s standards i.e Call Planning, Account Planning, CSTs, Pre and Post Call Reports, Deal Pipeline Management
Sustain and build client relationships by maintaining ongoing communication and negotiation [pricing, financing, structure] sessions with clients to deliver both quality and tailored service offerings.
Analyze and compare our product offer, service, pricing and financial performance against competition, and give feedback on market intelligence and work with product partners to remain relevant, competitive and the preferred financial services provider in the market.
Establish contact, rapport and credibility with prospective clients to influence key decision-makers to start a relationship with the bank.
Using the CST client engagement model, explore opportunities and recommend strategies for cross-selling products and services based on a thorough understanding of the range of corporate banking products and services and various client analyses.
Improve relationship management through regular visits, timely feedback to clients and continuous anticipation of their needs with the aim of exceeding their expectations.
Cross-selling and retention of borrowing vs. Non–borrowing clients in Branches to maintain a clean and updated database.
Maintain a high standard of operational control including adherence to Risk Management and Compliance guidelines.
Addressing/resolving corporate customer complaints and providing feedback promptly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
University graduate (Hons)
Skills in Sales, Credit and Relationship Management will be an added advantage.
Track record in sales management.
5 Years’ experience in banking of which 2-3 should be in relationship management and sales.
Experience in working with Chinese businesses
Fluent in Mandarin (written and spoken)
Stakeholder Management
Computer knowledge especially Spreadsheet, word and PowerPoint.
Relevant business experience and acumen.
Outgoing, self-motivated and a good team player able to work under minimum supervision- Self-drive and initiative.
Excellent communication, interpersonal and negotiation skills.
A self-starter who is oriented and able to meet deadlines.
Full of energy and enthusiasm.
Excellent relationship management skills.
Outgoing, self-motivated and a good team player. able to work under minimum supervision- Self-drive and initiative.
Excellent communication, interpersonal and negotiation skills.
A self-starter who is oriented and able to meet deadlines.
Full of energy and enthusiasm.
Excellent
relationship management skills
