Travel Officer job at Regional Service Centre Entebbe | Apply Now

Education:

• Advanced University Degree (Master Degree), preferably in the field of business administration, travel, transport, and related fields is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. IATA training is desirable. Certification in data analytics is desirable.

• Job – Specific Qualification: Not available.

Work Experience:

• At least five (5) years of progressively responsible professional experience working with complex travel operations is required.

• Experience working in a United Nations common system field operation (inclusive of peacekeeping, special political missions and UN agencies, Funds and Programmes) or similar international organization or non-governmental organization in a conflict or post-conflict setting is desirable.

• Experience working with Staff Regulations and Rules, Financial Regulations and Rules, and procedures of the United Nations System or similar large international organization is desirable.

• Languages: English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required. Knowledge of French is desirable.

Competencies:

• Professionalism: Knowledge of travel guidelines and market. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.  Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; demonstrates openness in sharing information and keeping people informed.