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Full-time
Training Officer Job at d.light Uganda
d.light Uganda
Job Description
The Training Officer will be responsible for designing, coordinating, and delivering training programs that build the capacity of d.light customers, community stakeholders, field agents, and partner organizations across Uganda. The role supports d.light’s mission of providing life-changing solar energy products and services to underserved communities by ensuring that all training interventions are impactful and aligned with organizational objectives.
Duties, Roles and Responsibilities
- Design and develop training curricula, facilitator guides, and participant materials for D.light products, services, and programs
- Facilitate engaging training sessions for customers, field agents, pay-go (PAYG) users, community mobilisers, and partner staff
- Conduct Training of Trainers (ToT) sessions to build local facilitation capacity and ensure training sustainability at the last mile
- Conduct training needs assessments (TNAs) for target groups and develop responsive training plans
- Coordinate and manage training logistics including scheduling, venue, equipment, and participant communication
- Adapt training approaches and materials for low-literacy audiences, rural communities, and diverse learning levels
- Monitor and evaluate training effectiveness using pre/post assessments, feedback forms, and field observations
- Compile timely training reports documenting attendance, outcomes, challenges, and recommendations
- Collaborate with Sales, Customer Experience, and programs teams to align training with business and field needs
- Support onboarding and product knowledge training for new field agents
- Contribute to continuous improvement of training content based on field feedback and product updates
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://jobs.qsourcing.com/jobs/Careers/735362000017014131/QSSU-DL-TO-TRAINING-OFFICER?source=CareerSite
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