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Territory Manager job at Kyosk Digital Services Limited | Apply Now
Kampala, Uganda
Full Time
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Territory Manager job at Kyosk Digital Services Limited
About the Organisation
Kyosk is a dynamic digital platform transforming access to essential goods and services for informal retailers across Africa, with a mission to empower small businesses by streamlining supply chains and enabling inclusive economic growth. Widely recognized for its tech-driven approach to solving last-mile distribution challenges, Kyosk has built a reputation as a reliable partner for thousands of micro-retailers and manufacturers alike. The company fosters a vibrant, collaborative, and innovation-driven work culture where employees are empowered to create impact, offering flexible job opportunities across technology, logistics, operations, and customer engagement roles.
Founded with a vision to digitize and formalize the informal retail economy, Kyosk has rapidly evolved into a leading player in the digital commerce space, leveraging data and mobile technology to deliver tailored solutions that drive efficiency and profitability for small enterprises. With operations spanning multiple countries and a growing network of retail partners, Kyosk continues to scale its reach while staying grounded in core values such as integrity, innovation, customer-centricity, and inclusivity. The company actively contributes to social development through initiatives focused on financial inclusion, youth employment, and sustainable sourcing. To learn more, visit their official website: https://kyosk.digital.
Job Title
Territory Manager job at Kyosk Digital Services Limited
Kyosk Digital Services Limited
Job Description
Job Title: Territory Manager
Organisation: Kyosk Digital Services Limited
Duty Station: Kampala, Uganda
We are looking for a talented person to join our Commercial team. The individual will be tasked with the end-to-end management of a specific warehouse and market as a single business unit. He/she will be responsible for the execution of the organization’s strategy in the market including accountability of the P&L, budget, market and business performance, operations and people management.
Duties, Roles and Responsibilities
Business Unit Performance: Responsible for P&L management for the warehouse and market while driving profit maximization for the business unit. Oversee the business unit performance management and ensure the attainment of all organizational KPIs for the unit. Account for any performance decline and devise ways to improve the same.
Revenue Generation: Work collaboratively with the commercial and purchasing teams to spearhead revenue generation in the market including advisory on product pricing to generate business margins. Liaise with the sales team to drive product penetration and uptake in the market including the formulation of effective sales and marketing strategies.
Strategy Execution: Communication of the business strategy in market and ensure execution against the set KPIs as per the strategy. Ensure the team understands and buys into the strategy. Support the development of the pricing strategy and product pricing based on market understanding, competitor analysis and customer feedback.
Operations Optimization: Lead the coordination of business activities with the head office and collaborate with Functional Managers to guarantee operational efficiency. Proactively support the development and review of SOPs based on the gaps identified to maximize operations effectiveness.
Inventory Management: Work closely with the Warehouse Supervisor and Loss Control Supervisor to facilitate proper inventory management, stock control and loss prevention. Collaboratively formulate and implement measures to safeguard the inventory in the warehouse.
Compliance: Drive compliance to the laid down SOPs for the warehouse, operations and HR whilst ensuring proper team training and appreciation. Ensure legislative and regulatory compliance of the business unit including Health and safety compliance of the business unit. Undertake frequent operations audit to evaluate level of compliance, operational gaps and hindrances for immediate action.
Budget Management: Develop and present the annual budget for the specific business unit; Monitor and oversee it’s utilization including budget control, accounting as well as reconciliation.
Market Intelligence & Business Advisory: Undertake frequent market survey and analysis to identify opportunities the business can capitalize on, understand competitor activities and appreciate customer dynamics. Escalate customer feedback to the management to ensure course correction where necessary.
People Management: Support staff recruiting for the business unit, training, supervision and appraising of staff. Work closely with the HR team to execute key HR functions in the unit including policy implementation, performance management, disciplinary, evaluations and training.
Qualifications, Education and Competencies
A Bachelor’s degree in business or a related field;
A minimum of 6 years in operations management and driving business performance in a retail or FMCG background.
Experience handling end to end operations cutting across warehousing, logistics, sales and business performance management is preferred;
Appreciation of the business environment, key priorities and a keen sense of what needs to be done for the business to succeed;
Proven ability to manage cross functional teams with indirect reporting lines to drive the execution and achievement of the business objectives and strategy.
Competencies & Skills
Strong Commercial Acumen
Operational Excellence
Team Player
People Management
Stakeholder Engagement
How to Apply
All candidates should apply online at the APPLY Button below
Deadline: 8th May 2025