​

Sales & Customer Engagement

• Make outbound calls to prospective customers including wholesalers, retailers, hospitals, and commercial clients.
• Handle inbound inquiries and convert them into sales opportunities.
• Promote industrial gases, medical oxygen, and fire safety solutions to potential clients.
• Meet and exceed daily, weekly, and monthly sales targets.
• Handle customer objections and negotiate terms effectively.

Client communication and follow ups

• Send professional emails to potential and existing clients, including quotations, proposals, and product information.
• Perform timely follow ups via phone and email to nurture leads and close sales.
• Maintain consistent communication with clients to ensure satisfaction and repeat business.

Administrative & Office Support Duties

• Maintain accurate customer records, sales data, and filing systems (both digital and physical).
• Prepare quotations, invoices, delivery notes, and other sales documentation.
• Support day-to-day administrative activities on the office floor, including document handling and coordination with other departments.
• Assist in managing incoming and outgoing correspondence (emails, calls, and paperwork).
• Coordinate internally with logistics, operations, and finance teams to ensure smooth order processing.
• Track orders and follow up on deliveries to ensure timely fulfillment.
• Organize and maintain office sales files, reports, and client documentation.
• Support scheduling of meetings, appointments, and sales activities for the team.

Reporting & Coordination

• Maintain and update CRM systems and sales pipelines.
• Prepare and submit tele sales reports, forecasts, and activity logs.
• Provide feedback on customer needs and market trends to management.