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Tele sales and Social Media Jobs – Come Again Investments Limited | Apply Now
Kampala, Uganda
Come Again Investments Limited is a leading investment company focused on creating value through strategic investments in various sectors, including real estate, agriculture, and technology. With a mission to contribute to economic growth and development by identifying profitable investment opportunities, the company has gained a strong reputation for its integrity, forward-thinking approach, and consistent success in driving returns. Come Again Investments fosters a dynamic and inclusive work culture where employees are encouraged to think creatively, collaborate across teams, and pursue continuous professional growth.
The company offers diverse job opportunities in investment management, finance, marketing, and operations, with flexible work arrangements that support work-life balance and employee well-being. Established in 2005, Come Again Investments has grown steadily, adapting to market changes and expanding its portfolio to include high-impact ventures that align with its long-term vision. Its business model focuses on identifying high-potential projects, providing strategic funding, and driving operational efficiencies to maximize returns.
While primarily serving the Ugandan market, Come Again Investments is expanding its reach to neighboring countries in East Africa, leveraging its local expertise to tap into regional growth opportunities. The company’s core values of integrity, excellence, innovation, and sustainability drive its decision-making processes, while its corporate social responsibility initiatives focus on community development, environmental sustainability, and economic empowerment. For more information, visit www.comeagaininvestments.com.
Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Tele sales and Social Media Jobs – Come Again Investments Limited
Full-time
Deadline:
23 Aug 2024
Tele sales and Social Media Jobs – Come Again Investments Limited
Come Again Investments Limited
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Come Again Investments Limited is a registered company whose main business niche is interior design materials.
Job Summary: This dual-role position involves engaging potential customers through tele sales efforts and monitoring social media channels to gather feedback, respond to inquiries, and identify opportunities for brand growth. The ideal candidate will have excellent communication skills, a strong understanding of social media platforms, and a passion for customer service.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Tele sales:
Conduct outbound calls to potential and existing customers to promote and sell our company products.
Identify and qualify sales leads through effective questioning and needs analysis.
Maintain and update the customer database with accurate information.
Achieve or exceed monthly sales targets and KPIs.
Follow up on the quotations and customer orders
Follow up on leads and inquiries generated through marketing campaigns and social media interactions.
Provide exceptional customer service by addressing questions, resolving issues or escalating them to the relevant people, and ensuring customer satisfaction.
Support the rest of the business team through adhering to processes and procedures during day-to-day activities
Promote and support ongoing marketing launches and promotions
Maintain professional manners to build customer trust and confidence
Maintain the highest level of confidentiality and integrity to both internal and external customers
Provide design and product advise to customers according to their needs.
Proactively identify referral opportunities by uncovering customer needs and promoting Come Again product.
Work accurately while minimizing on customer, process and system related errors.
Perform other duties as assigned by the business management from time to time
Cross sell company products and services to new and old customers, develop new customer bases to increase sales
Any other duties as may be assigned by the line managers
Social Media Monitoring:
Monitor social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn and TikTok) for brand mentions, customer feedback, and engagement opportunities.
Respond promptly to comments, messages, and reviews in a professional and engaging manner.
Track and analyse social media metrics to identify trends and insights.
Collaborate with the marketing Consulting team to develop content that addresses common customer inquiries and promotes engagement.
Conduct sentiment analysis to gauge public perception of the brand and products.
Generate reports on social media activity and provide actionable recommendations to improve online presence and customer satisfaction.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Must possess a bachelor’s degree/Diploma, preferably in a Business-related course, from a reputable Institution.
Proven experience in tele sales, telemarketing, or a related sales role.
Strong understanding of social media platforms and best practices.
Excellent verbal and written communication skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in using CRM software and social media monitoring tools.
High level of customer service orientation and problem-solving skills.
Self-motivated with a positive attitude and a goal-driven mindset.
Experience in the textile or fashion industry is a plus.
Ability to work in a fast-paced environment
Proficient in both English and Luganda.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
The people who meet the Job requirements above can send their applications, up-dated CVS, and genuine academic documents to email: hr@comeagaininvestments.com and copy newton.serubidde@comeagaininvestments.com
