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About the Organisation
Supervisor Financial Literacy Sensitization job at National Social Security Fund (NSSF) | Apply Now
Kampala, Uganda
The National Social Security Fund (NSSF) is Uganda’s premier social security provider, committed to ensuring financial security for workers by offering provident fund services that promote long-term savings for retirement, sickness, and other social welfare needs. Established in 1985, NSSF has become a highly respected institution, recognized for its trustworthiness, efficiency, and significant role in the country’s financial ecosystem, with millions of Ugandans relying on its services.
The organization fosters a professional, inclusive, and collaborative work culture, offering its employees opportunities for growth, career development, and work-life balance in an environment that values integrity, innovation, and social responsibility. With a business model based on collecting contributions from employees and employers, NSSF provides a wide range of services including pension plans, medical benefits, and a variety of welfare programs, all underpinned by cutting-edge technology and strong financial management practices.
The Fund operates on a national scale, with its reach expanding to various regions across Uganda, positively impacting the lives of workers, their families, and communities. Core values such as transparency, accountability, professionalism, and service excellence guide NSSF’s operations, while its corporate social responsibility initiatives focus on promoting financial literacy, supporting education, and advancing economic empowerment programs. For more information, visit www.nssfug.org.
Are you looking for social science jobs in Uganda 2025 today? then you might be interested in Supervisor Financial Literacy Sensitization job at National Social Security Fund (NSSF)
Full Time
Deadline:
4 Sept 2025
Job Title
Supervisor Financial Literacy Sensitization job at National Social Security Fund (NSSF)
National Social Security Fund (NSSF)
Job Description
JOB TITLE: Supervisor Financial Literacy Sensitization (1 Position)
JOB GRADE: D1
REPORTS TO: Manager FL & Mass Education
DEPARTMENT: Enterprise and Growth
DUTY STATION: Headoffice
JOB PURPOSE
The Supervisor Financial Literacy Sensitisation supports the Manager in implementing strategic initiatives and provides key insights and guidance in financial literacy, wealth management, and engagement programs for recruits and members of the Fund.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested individuals should click https://nssfuganda.jotform.com/252285084401856 to fill the application form and also attach copies of their application letter, curriculum vitae and academic qualifications addressed to the Chief of People and Culture by Thursday, September 4, 2025
Please note that canvassing or lobbying will lead to automatic disqualification of the candidate, and that providing minimal information or not attaching the required documentation may lead to the disposition of your candidature due to insufficient information provided.
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How to Apply
DUTIES AND RESPONSIBILITIES.
Strategic Development:
Develop the Sensitisation Strategy across platforms, regions, and member categories.
Develop and create standard training manuals, FL circular, and training tools and aids for the different target audiences and delivery forums
Maintain and update financial literacy and education training content, products, and services, including e-learning tools and materials for special needs groups.
Coordinate the customisation programs and projects for content translation to local languages as well as category lingo, format, and forums.
Develop and routinely review a sensitisation and education matrix for the targeted audiences.
Develop performance, monitoring, and evaluation parameters for both the educators and the intended audiences to track impact and behavioural changes due to the initiatives and programs implemented for them
Develop an engagement frame of the targeted universe of members, prospects, and public upon which programs, tasks, and initiatives would be applied as and when identified in collaboration with Partnerships and enterprise sections
Development of tools and programs to enhance self-help and learning targeted for the mass market, as well as foster autonomous service
Training:
Identify, review, and document the training needs and education gaps of the various targeted audiences
Design appropriate training plans for the targeted audience
Coordinate, organise, and deliver various training employing the relevant methodology for the targeted audience, accounting for participation, engagement, learning, and impact
Conduct monitoring and impact measurement of Training activities and programs.
Document and prepare reports for management and stakeholders on sensitisation, training tasks, initiatives, and programs
Offer expert opinion on industry practice, status, and position of the Fund in line with programs run towards attainment of set targets.
Stakeholder Engagement:
Engage with stakeholders to promote willingness to save and grow contributions and membership.
Mobilise resources for financial literacy initiatives through stakeholder engagements, alternative funding, and sponsorships.
Deliver the Fund message at national and global platforms in line with Financial Literacy and education as a tool for the creation of willingness to save
Team supervision and development
Foster a high-performance culture within the team, ensuring that all team members are motivated and equipped to achieve their objectives.
Provide training and development opportunities to build the capabilities of the Training team.
Collaborate with functional management teams to assess training and engagement needs.
Provide leadership, training, and mentorship to the team
Develop skilling programs and plans for the Fund staff in collaboration with the ODM
Monitoring, evaluation, and impact assessment
Publish a routine progress report on the programs, initiatives, tasks, and training conducted
Coordinate surveys and research that speak to the improvement of the delivery of the programs
Prepare research reports on various attributes of the engaged audiences, as well as make recommendations to management and stakeholders for further development
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
Bachelor’s degree in education, Adult Learning, Social Sciences, Business, Communications, or related field.
Postgraduate qualification in Adult Education, Instructional Design, Project Management, or related discipline is an added advantage.
Professional certification in Training Needs Analysis (TNA), Learning & Development (L&D), Instructional Design, TOT Training of Trainers or Digital Learning Facilitation is desirable.
Relevant membership in professional training or learning associations is an added advantage.
WORK EXPERIENCE
Minimum of seven (7) years’ relevant experience in training, education, or sensitisation program management, with at least three (3) years at a team leader or supervisory level.
Proven track record in designing, implementing, and evaluating large-scale training and sensitisation programs across diverse audiences and geographic locations.
Demonstrated expertise in the full training cycle:
a) Training Needs Analysis (TNA) – identifying skills gaps and learning requirements across segments.
b) Design & Development – creating tailored curricula, manuals, e-learning modules, and multilingual materials for different learner groups.
c) Delivery & Facilitation – leading both in-person and digital training for varied audience sizes.
d) Assessment & Evaluation – applying Kirkpatrick or similar models to measure impact and improve program effectiveness.
Experience in capacity building for internal teams, including training trainers, facilitators, and field educators.
Skilled in data-driven training improvement — using analytics and learner feedback to refine content and methods.
Exposure to multilingual, multicultural, or cross-sector program delivery is an added advantage.
Key Competences:
Strategic training design and large-scale program delivery.
Advanced facilitation for in-person and digital learning.
Training needs analysis and curriculum development.
E-learning, blended learning, and digital training tools.
Stakeholder engagement and partnership management.
Program monitoring, evaluation, and impact measurement.
Data analysis for content and delivery improvement.
Team leadership, coaching, and trainer development.
Content creation and localisation for diverse audiences.
Strong communication, presentation, and reporting.
Adaptability and resilience under tight timelines
