Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
Related Jobs
Share this Job
Full-time
Stock Controller (Fresher Jobs) Job at M-KOPA
M-KOPA
Job Description
The Stock Controller at M-KOPA plays a crucial role in managing inventory and ensuring exceptional customer service at shop locations. As part of a dynamic retail team, you will oversee daily stock operations, facilitating the efficient movement of inventory to meet customer and field agent demands. This entry-level position is integral to maintaining smooth operations within M-KOPA's retail framework across Africa.
Duties, Roles and Responsibilities
- Inventory Management:
- Conduct daily stock counts by scanning available IMEIs and share results with the audit team for reconciliation
- Allocate stock to M-KOPA DSRs each day and follow up via phone to retrieve allocated devices that have been in the field for extended periods
- Ensure inventory is securely stored in appropriate lockers or store areas
- Receive stock from the main warehouse within expected timelines
- Return stock to the warehouse promptly when required
- Adhere to established stock management policies
- Customer Service:
- Assist customers with the upgrade process during their visits to the shop
- Resolve customer inquiries in person and log them in our system
- Escalate concerns that cannot be resolved to the responsible team
- Adhere to phone and customer service processes
- Be available at the shop/depot before 8:00 am for all working days
- Outlet/Shop Management:
- Maintain a clean and clutter-free shop environment at all times
- Keep the store/locker well-labeled based on standards
- Ensure depot/shop signage is always up and clean
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
