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About the Organisation
True North Consult Ltd is a boutique HR Consultancy Firm that offers bespoke HR solutions to selected clients in various sectors and industries across East Africa, with operational offices in Kampala, Nairobi and Kigali.
Station Manager job at True North Consult Ltd | Apply Now
Kampala, Uganda
True North Ltd is a leading consulting and talent solutions firm dedicated to helping businesses and individuals achieve their full potential through strategic human capital development, leadership training, and organizational transformation. Recognized for its expertise in executive search, talent management, and business advisory services, the company has built a strong reputation for delivering tailored solutions that drive growth and operational excellence.
True North Ltd fosters a dynamic and inclusive work culture, offering employees opportunities for continuous learning, career development, and a collaborative environment that values innovation and excellence. The company provides diverse job opportunities in consulting, recruitment, training, and business strategy, with flexible work arrangements that support productivity and work-life balance.
Since its inception, True North Ltd has evolved by leveraging industry insights, cutting-edge technology, and a deep understanding of market trends to develop innovative talent solutions that address workforce challenges. Its business model integrates data-driven recruitment, leadership coaching, and digital HR solutions to enhance talent acquisition, employee engagement, and business performance.
With a broad reach, the company serves clients across multiple industries, including finance, healthcare, technology, and manufacturing, supporting businesses in Uganda and beyond. Rooted in core values of integrity, excellence, collaboration, and impact, True North Ltd remains committed to fostering ethical business practices and sustainable talent development. Through Corporate Social Responsibility (CSR), the company actively supports youth employment programs, leadership mentorship, and community capacity-building initiatives to drive positive social change. For more information about services, partnerships, and career opportunities, visit [Company Website].
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Station Manager job at True North Consult Ltd
Full Time
Deadline:
13 Feb 2025
Job Title
Station Manager job at True North Consult Ltd
True North Consult Ltd
Job Description
Job Title: Station Manager
Organisation: True North Consult Ltd
Duty Station: Kampala, Uganda
The Site Station Manager is responsible for overseeing the day-to-day operations of the petrol station, ensuring smooth functionality, exceptional customer service, and adherence to safety and regulatory standards. This role involves managing staff, maintaining inventory, and optimizing overall station
Performance
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
You can apply by submitting your cover letter and CV to ola.jobs@truenorthafrica.com with subject line Station Manager.
All applications shall be acknowledged as received but only shortlisted candidates will be contacted.
All applicants should share their CV’s and Cover Letters in PDF or MS Word STRICTLY
All applicants should use the Job title as their subject
Deadline: 13th February 2025
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How to Apply
Manage Station Operations & Performance
Ensure smooth day-to-day operations, including fuel and product availability.
Monitor and maintain automation systems, hygiene standards, and operational targets (UHOT).
Identify operational issues and escalate repair needs to the Territory Manager.
Track and manage miscellaneous expenses, including utility payments and security costs.
Staff Management & Training
Participate in hiring and onboarding of service station staff.
Manage, train, and evaluate staff performance.
Assign, schedule, and monitor staff tasks and duties.
Chair team meetings to ensure continuous improvement and knowledge-sharing.
Provide ongoing training on customer service and product knowledge.
Drive Sales & Customer Satisfaction
Achieve sales targets by promoting fuel, lubricants, LPG, and other services.
Handle customer complaints and resolve queries professionally.
Maintain positive relationships with customers to encourage loyalty and repeat visits.
Monitor site promotions and ensure staff engage customers effectively.
Inventory Control & Financial Management
Conduct inventory checks and ensure stock availability.
Report low stock levels and coordinate replenishment orders.
Handle daily cash collections from attendants and verify amounts.
Manage banking and prepare daily sales reports for the Territory Manager.
Health, Safety & Security Compliance
Enforce health and safety protocols, including handling of hazardous materials.
Participate in safety meetings and report injuries, spills, or hazards promptly.
Maintain the station’s premises in a clean, organized, and hazard-free condition.
Ensure security of station assets and equipment; report suspicious activity to management.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:
University Degree / Diploma Business Management, Retail, or a related field
Experience:
Previous experience in a supervisory or managerial role is highly preferred.
Cash handling experience.
Compulsory Skills & knowledge
Leadership: Effectively manages and motivates staff to achieve performance goals.
Customer Focus: Builds positive relationships with customers and delivers excellent service.
Analytical Skills: Monitors sales trends and operational performance to drive improvements.
Numerical Accuracy: Manages financial transactions and reconciliations accurately.
Communication Skills: Engages professionally with staff, customers, and vendors.
Safety Awareness: Follows and enforces health, safety, and security protocols.
