​

SPECIFIC JOB RESPONSIBILITIES

Conduct Social Work Services

• Carry out Patient Social Assessments and plan appropriate interventions.
• Providing Counselling services and coping strategies to CWDs, Parents and Caregivers while at the Hospital.
• Support Vulnerable patients (Children and Adults) to benefit from the CoRSU subsidy scheme.
• Coordinate with CoRSU partners’ organisations for booking and referral of patients.
• Provide Patients and caregivers with appropriate information about Hospital services, systems and payments.
• Referral of Patients in need of Psychotherapy while at the Hospital
• Submit monthly reports and Statistics to SW/CBID team lead on a monthly basis
• Conduct the information, education and communication (IEC) training sessions for clients, attendants and caregivers at OPD and other contact points as allocated
• Facilitate the process of assigning attendant prefects and liaises with them and the nurses.
• Participate in resolving disputes between attendants in liaison with other hostel staff.
• Participate in ward rounds where Appropriate.
• Conduct discharge sessions for patients and care givers.
• Participate in developing a payment plan for patients in liaison with the Head of Finance and waiver committee.

Conducting Patient satisfaction surveys.

• Conducting monthly meetings with patients and Caregivers Admitted at CoRSU to generate feedback on services at the Hospital.
• Ensure one is collaborating with medical expertise and related services
• Participate to recreational activities for children with the therapy team Participate in Community Outreach (CBID) Programme & coordination
• Identification, Assessment and Referral of Children with Disability
• Offer pre and post counselling to both parents and children with Disabilities
• Sensitise parents, community leaders, schools, health centres and other stake holders on the causes, prevention and management of Disability
• Collaborate with other Actors to enhance Referrals and Networking
• Organise Review meetings with Parents and Community Volunteers at District Level
• Follow up on the children that received surgical support to ensure adherence.
• Follow ups can be coordinated with partners, physically done by social worker or through phoneConduct patient profiling for patients identified within the communities

Support the Safe Guarding tasks

• Fully acquaint with Safeguarding practices especially with children at CoRSU ensuring referrals and follow up
• Support the orientation of volunteers and staff on Safeguarding
• Patients and Caregivers sensitized on Safeguarding
• Identity child safeguarding issues and discuss with the Safeguarding Focal Person.
• Liaising with customer care team to ensure effective patient management

Monitoring and reporting

• Share monthly, quarterly and annual reports on cases managed through social assessment, counselling, follow ups and subsidies provided
• Compile patient profiles of patients supported or are in need of support and share with team lead
• Compile safeguarding cases that arise and actions taken
• Compile report on CBID activities to include linkages established.

Financial Management

• Ensure adherence to the department budget and finance manual guidelines
• Adherence to the subsidy policy.
• Ensure optimal use of financial resources
• Continuously identify areas for improved efficiency.

Risk Management

• Perform risk assessments for activities before implementation and develop a
• mitigation plan to manage the risks.
• Compliance
• Ensure CoRSU Program policies, Donor guidelines, and regulatory compliance in execution of activities.
• Adherence to all CoRSU Policies and Procedures.
• Any other assignments as given by the supervisor.