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About the Organisation
Several Passenger Check-in Agent jobs at Uganda Airlines | Apply Now
Entebbe, Uganda
Uganda Airlines is the national carrier of Uganda, with the mission to provide world-class air travel services that connect Uganda to the world while contributing to the economic development of the country. Since its revival in 2019 after a long hiatus, Uganda Airlines has earned recognition for its commitment to delivering quality, reliable, and affordable air travel within East Africa and beyond. Known for its professionalism and commitment to excellence, Uganda Airlines offers an inclusive and dynamic work environment, focusing on innovation, customer service, and employee development. The airline provides various job opportunities across a wide range of roles and is dedicated to fostering a culture of safety, integrity, and teamwork. W
ith a history rooted in the 1970s, Uganda Airlines has undergone significant transformation, becoming a modern and efficient operator with a fleet that includes state-of-the-art aircraft. The company’s business model combines passenger transport with cargo services, ensuring a comprehensive solution for its customers. While still growing, Uganda Airlines has an expanding reach, connecting Uganda to key global markets and enhancing tourism and trade. Its core values include safety, reliability, customer satisfaction, and sustainability, and it has a strong commitment to corporate social responsibility, particularly in promoting local communities and supporting environmental sustainability. For more information, visit www.ugandaairlines.com.
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Several Passenger Check-in Agent jobs at Uganda Airlines
Full Time
Deadline:
27 Jun 2025
Job Title
Several Passenger Check-in Agent jobs at Uganda Airlines
Uganda Airlines
Job Description
Job Title: Passenger Check-in Agent (Several Fresher Jobs)
Organisation: Uganda Airlines
Duty Station: Entebbe, Uganda
Reports to: Passenger check-in Supervisor
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join Uganda Airlines in this capacity should apply online at the APPLY Button below.
Deadline: 27th June 2025 by 5:00pm
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Ensure a safe work environment by following rules and regulations regarding the work place.
Check-in passengers at ticket counters/gates and hands out boarding passes for outgoing flights.
Check-in passenger’s baggage and tag them to appropriate destination.
Coordinate ticket counter activities with those on the ramp regarding baggage handling to ensure that all bags are loaded on the outgoing flight.
Handle customer complaints regarding ticketing and baggage handling when problems arise. (i.e. lost baggage, lost/misplaced tickets, canceled flights or delayed flights).
Make announcements regarding flight activity at gate or over airport’s general public-address system.
Answer customer inquiries regarding flight schedules, fares, space availability and other questions that may arise.
Communicate with flight crew on ground and via ground-to-air radio.
Coordinate with other Airport suppliers regarding specific flight information (i.e. fueling, catering, etc.)
Responsible for sending all departure and arrival flight movement messages.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
University graduate or relevant Higher Diploma with experience in an all-round airport handling operation with relevant experience in Passenger services.
At least 1 – 2 years’ relevant experience in a similar role with a reputable airline or reputable ground handling company.
Good working knowledge of all Passenger Services functions, the airline industry and key customer
Good working knowledge of statutory and procedural obligations of the business including health and safety, employment and security issues
Key Competencies:
Good report writing skills.
Customer-focused and hospitable.
Attention to detail and quality.
Excellent communication and interpersonal skills.
Confident, decisive and proactive.
Excellent communication skills
Self-motivated
Customer centric
