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Full-time
Community Service Assistant – Safe Water Now Job at Evidence Action
Evidence Action
Job Description
Community Service Assistant-Safe Water Now (CSA) position is primarily a field-based position which plays an important role as an interface between Safe Water Now and communities served with dispensers/ILC devices. This position ensures sufficient and uninterrupted supply of chlorine and service & maintenance of the installed chlorine dispensers/ILC devices functionality. This, in turn, enables the community to successfully access and use dispensers/ILC devices throughout for improved community health.
Duties, Roles and Responsibilities
- Conducting dispenser/ILC device hardware service and maintenance through regular spot checks to ensure proper functionality.
- Installing chlorine dispensers whenever necessary, in line with the organization’s protocols/specifications and guidelines.
- Delivering chlorine/tablet to various chlorine dispensers/ILC devices located at water points by use of motorcycles.
- Ensure safe handling and accountability of chlorine, tablet and dispenser stocks in the store/office and to the designated sites.
- Proper Record Keeping by completing relevant forms/documents/records that are important in inventory.
- Engaging the target community to promote dispenser/ILC device usage and handle any/all possible challenges and report the same to supervisor.
- Collecting all field data for program assessment and accountability, by use of smartphones.
- Maintaining good integrity and stewardship of the Organizational assets assigned to you for work execution
- Key Performance Indicators:
- All assigned dispensers/ILC devices must remain functional in usable condition all the time.
- Maintain an uninterrupted supply of chlorine/tablet to all assigned dispensers/ILC devices throughout the year.
- Maintain good rapport with the target community, ensuring it is well engaged and embrace the chlorine dispensers/ILC devices and keep using these for improved community health.
- Program data is collected within the provided guidelines and shared with the supervisor for the next action.
- The dispenser/ILC device empty rates and all noted/reported dispenser/ILC device issues are addressed within the stated timelines.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All suitably qualified and interested candidates should apply online at the link below.
Deadline: 13th March 2026
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