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Service Advisor job at Placement Partner (on behalf of Client in the Motor Industry) | Apply Now
Johannesburg, South Africa
Full Time
Are you looking for Marketing and Sales jobs in South Africa 2025 today? then you might be interested in Service Advisor job at Placement Partner (on behalf of Client in the Motor Industry)
About the Organisation
The employer is a reputable company within the motor industry, based in the Northern Suburbs of Johannesburg, Gauteng. They are committed to delivering exceptional customer service by providing expert advice and reliable vehicle servicing solutions.
Job Title
Service Advisor job at Placement Partner (on behalf of Client in the Motor Industry)
Placement Partner (on behalf of Client in the Motor Industry)
Job Description
The role of the Service Advisor is to serve as the liaison between the customer and the service team. The advisor ensures the client’s needs are fully understood and addressed, provides technical advice when needed, updates customers throughout the service process, and facilitates the preparation and processing of job cards. The Service Advisor also manages hire vehicle arrangements, handles customer queries, and ensures all services are completed to customer expectations.
You will be expected to work closely with the After Service Manager and Service Manager and maintain positive internal relationships across departments.
Duties, Roles and Responsibilities
Welcome customers and capture relevant service information
Check vehicles in with clients and ensure all needs are communicated clearly
Follow up on parts ordered and ensure bookings are coordinated with clients
Keep customers informed about the status of their vehicles
Handle queries and concerns promptly and professionally
Accurately complete and submit job cards for costing
Arrange hire vehicles with necessary authorization
Collect customer payments prior to vehicle handover
Collaborate with cross-departmental teams to ensure service excellence
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Experience & Skills Required:
Minimum 2 years of experience as a Service Advisor in the Motor Industry
Strong computer literacy
Excellent interpersonal and communication skills
Strong customer service orientation
Sound knowledge of motor vehicle service processes
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
