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Job Summary

Job Title:
Service Advisor
Employer:
Placement Partner (on behalf of Client in the Motor Industry)
Location:
Johannesburg, South Africa
Country:
South Africa
Contract Type:
Full Time
Job Category:
Marketing and Sales jobs
Number of Positions:
1
Deadline:
Saturday, 31 May 2025

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Service Advisor job at Placement Partner (on behalf of Client in the Motor Industry) | Apply Now

Johannesburg, South Africa

Full Time

Are you looking for Marketing and Sales jobs in South Africa 2025 today? then you might be interested in Service Advisor job at Placement Partner (on behalf of Client in the Motor Industry)

Deadline: 

31 May 2025

About the Organisation

The employer is a reputable company within the motor industry, based in the Northern Suburbs of Johannesburg, Gauteng. They are committed to delivering exceptional customer service by providing expert advice and reliable vehicle servicing solutions.

Job Title

Service Advisor job at Placement Partner (on behalf of Client in the Motor Industry)

Placement Partner (on behalf of Client in the Motor Industry)

Job Description

The role of the Service Advisor is to serve as the liaison between the customer and the service team. The advisor ensures the client’s needs are fully understood and addressed, provides technical advice when needed, updates customers throughout the service process, and facilitates the preparation and processing of job cards. The Service Advisor also manages hire vehicle arrangements, handles customer queries, and ensures all services are completed to customer expectations.

You will be expected to work closely with the After Service Manager and Service Manager and maintain positive internal relationships across departments.

Duties, Roles and Responsibilities

  • Welcome customers and capture relevant service information

  • Check vehicles in with clients and ensure all needs are communicated clearly

  • Follow up on parts ordered and ensure bookings are coordinated with clients

  • Keep customers informed about the status of their vehicles

  • Handle queries and concerns promptly and professionally

  • Accurately complete and submit job cards for costing

  • Arrange hire vehicles with necessary authorization

  • Collect customer payments prior to vehicle handover

  • Collaborate with cross-departmental teams to ensure service excellence

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

Experience & Skills Required:

  • Minimum 2 years of experience as a Service Advisor in the Motor Industry

  • Strong computer literacy

  • Excellent interpersonal and communication skills

  • Strong customer service orientation

  • Sound knowledge of motor vehicle service processes

How to Apply

ONLINE APPLICATION ONLY!

Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.

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