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Full-time
Senior Import/Export Operations Specialist Job at DHL
DHL
Job Description
The Senior Import/Export Operations Specialist at DHL is responsible for receiving shipment transmissions, preparing and controlling import and export documentation, and coordinating with carriers and shippers. The role ensures compliance with internal procedures and international regulations while maintaining tracking reports for customers and destinations. It requires high attention to detail to perform quality checks on bills of lading and ETA details.
Duties, Roles and Responsibilities
- Receives shipments transmissions / alerts.
- Check and confirm shipment details and freight details in Cargo sphere - CWI and coordinate of opening files.
- Prepares, controls and distributes all required import or export documents to the relevant counterparts (carrier, consignee, shipper, etc) complying with regulations and internal procedures.
- Arrange collection with origin station for imports shipments / coordinate with shipper for export shipments.
- Checks on responses from counterparts and finalizes validation of documents as required.
- Receive booking confirmation from origin station for import shipments / receive booking confirmation from carrier for Export shipments within 24hrs and share to clients accordingly.
- Once Draft bill of lading received from Origin for imports or from carrier at destination for exports, 2-3 days before ETD quality check to be done, send to customer to quality check then submit approval.
- Creates /confirms transport order to ensure delivery of shipment to final customer for imports. Requests for commercial invoice, packing list and all other relevant documents from the customer as required for Imports cargo clearance or Exports cargo shipment.
- Quality check ETA details provided by Origin Station with shipping line ETA details, continuous process throughout the shipment life.
- If there are any discrepancies enquire within shortest time prior shipment arrival or departure.
- Send out Status /Tracking report to customers, origin, and destination.
- Once all drafts are approved Send SOB
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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