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Senior Commercial Insights Manager job at M-KOPA | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Senior Commercial Insights Manager job at M-KOPA
About the Organisation
M-KOPA, established in 2010, is a London-based fintech company operating in Kenya, Uganda, Nigeria, Ghana, and South Africa. Its mission is to provide affordable access to essential products and services through innovative financing models, combining digital micropayments with GSM connectivity. M-KOPA has earned recognition for its impact, including being listed in the Financial Times' "Africa's Fastest Growing Companies" rankings in 2022, 2023, and 2024, and being named in the TIME100 Most Influential Companies list in 2023 and 2024.
The company fosters a dynamic work culture that emphasizes innovation and employee growth, offering opportunities across various departments. As of 2024, M-KOPA has extended over $1.5 billion in credit to more than 5 million customers and employs over 3,000 staff members, with 30,000 sales agents across its markets. Its business model focuses on accessible financing for smartphones and digital services, utilizing daily repayment plans that align with customers' income patterns. M-KOPA's core values include customer-centricity, innovation, and financial inclusion.
The company actively engages in corporate social responsibility initiatives aimed at empowering underserved communities. For more information, visit their official website at www.m-kopa.com.
Kampala, Uganda
Full Time
Job Title
Senior Commercial Insights Manager job at M-KOPA
M-KOPA
Job Description
Job Title: Senior Commercial Insights Manager
Organisation: M-KOPA
Duty Station: Kampala, Uganda
Job Summary: We are looking for an experienced Business Insights and Strategy Manager to join our team in Ghana.
We’re not merely seeking an operations manager; we’re looking for a strategic consultant to our business leaders in Kenya. Someone eager to work on the front lines of our commercial business and strategy.
You could be an analytical project manager, a commercial insights analyst or someone working in credit (B2C).
In this role, you’ll identify problems, manage analytical workflows, and deliver actionable recommendations and insights to our business leaders in Kenya. You’ll handle multi-source data, design out of the box experiments, test hypotheses, and create impactful presentations and reports for your stakeholders.
This role is perfect for those with strong strategic planning and execution skills. If you’re data-driven and thrive on strategic impact, this role is your ideal platform.
Duties, Roles and Responsibilities
Your insights will drive key decisions, as you provide thought leadership and in-depth analysis using tools like SQL, R, and Python. You’ll design innovative initiatives to enhance credit performance, working closely with various departments to achieve stellar results.
As a key player, you’ll develop and refine financial models, monitor performance metrics, and challenge existing credit management practices. Your reports and presentations will influence senior management and investors, while your innovative approaches will keep M-KOPA at the forefront of the industry.
You’ll build strong stakeholder relationships, communicate complex ideas clearly, and foster a culture of creativity and problem-solving. This role is your chance to make a significant impact, guiding business growth and setting new standards in credit management.
In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions
Qualifications, Education and Competencies
Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.
We’re seeking a candidate with a blend of technical expertise, practical experience, and leadership/advisory in a B2C Kenyan marketed business. Credit exp would be a bonus but is not essential.
Showcase your skills in using data from SQL, R, Python, PowerBI, and Excel and through financial analysis produce insightful presentations. Knowledge of lending practices and consumer credit in emerging markets is a plus.
To lead and influence General Manager and c-suite leaders in the business, exceptional interpersonal and presentation skills are crucial.
How to Apply
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!

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