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Job Summary

Job Title:
Senior Claims Officer
Employer:
GA Insurance Uganda
Location:
​
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Thursday, 21 August 2025

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About the Organisation

Senior Claims Officer job at GA Insurance Uganda | Apply Now

Kampala, Uganda

GA Insurance Uganda is a leading provider of general insurance solutions, committed to delivering reliable, innovative, and customer-focused services that protect individuals and businesses against risk, in line with its mission to offer peace of mind through excellence in insurance. As a subsidiary of GA Insurance Limited Kenya, which has over 70 years of industry experience, GA Insurance Uganda has built a strong reputation for financial stability, prompt claims settlement, and personalized service, earning recognition as a trusted partner in Uganda’s insurance sector.

The company fosters a professional and inclusive work culture that values performance, integrity, and teamwork, providing its employees with growth opportunities, competitive benefits, and flexible work arrangements. Since its entry into the Ugandan market, GA Insurance has evolved by leveraging advanced technology and a customer-centric model to deliver a broad portfolio of products including motor, medical, property, marine, and travel insurance.

With a growing footprint supported by a robust network of branches, agents, and brokers, the company continues to expand its reach across Uganda while embracing a digital-first approach to streamline operations and enhance customer experience. Guided by core values of trust, innovation, professionalism, and customer focus, GA Insurance Uganda also demonstrates a strong commitment to corporate social responsibility through community health initiatives, education support, and environmental conservation. More information is available at www.gainsuranceltd.com.

Are you looking for Actuarial Science jobs in Uganda 2025 today? then you might be interested in Senior Claims Officer job at GA Insurance Uganda

Full Time

Deadline: 

21 Aug 2025

Job Title

Senior Claims Officer job at GA Insurance Uganda

GA Insurance Uganda

Job Description

Senior Claims Officer
Employer: GA Insurance Uganda

Location: Uganda
Role Overview

GA Insurance Uganda is seeking a detail-focused and proactive Senior Claims Officer to efficiently manage and process general insurance claims. The ideal candidate will have strong knowledge of insurance policies and procedures, excellent communication skills, and a dedication to delivering outstanding customer service.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

​

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Interested candidates should send their resume and cover letter to careers@gauganda.com by 21st August 2025. Please use the subject line:
Senior Claims Officer Application – [Your Name]

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How to Apply

  • Review, assess, and process insurance claims in compliance with GA Insurance policies and regulatory standards.

  • Act as the main point of contact for clients throughout the claims process, providing timely updates, addressing inquiries, and resolving issues.

  • Collect and analyze all relevant documentation to ensure claims are accurate and complete.

  • Conduct thorough investigations of claims, collaborating with external parties as necessary.

  • Ensure all claims comply with legal and regulatory requirements.

  • Pursue recoveries under reinsurance (RI) with guidance from the Claims Manager.

  • Negotiate with service providers, such as garages, to manage claim-related costs.

  • Maintain detailed and accurate records and reports on claim statuses, trends, and outcomes.

Senior Claims Officer job at GA Insurance Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Required Skills

  • Strong analytical and problem-solving skills.

  • Excellent interpersonal, organizational, time management, and communication abilities.

  • High attention to detail and strong organizational skills.

  • Demonstrates the highest levels of personal and professional integrity.

  • Ability to perform well under pressure in a fast-paced environment.

Qualifications

  • Bachelor’s degree in Actuarial Science, Statistics, or a related field.

  • Minimum of 3 years’ experience in insurance claims processing.

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