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Senior Claims Officer job at GA Insurance Uganda | Apply Now
Are you looking for Actuarial Science jobs in Uganda 2025 today? then you might be interested in Senior Claims Officer job at GA Insurance Uganda
About the Organisation
GA Insurance Uganda is a leading provider of general insurance solutions, committed to delivering reliable, innovative, and customer-focused services that protect individuals and businesses against risk, in line with its mission to offer peace of mind through excellence in insurance. As a subsidiary of GA Insurance Limited Kenya, which has over 70 years of industry experience, GA Insurance Uganda has built a strong reputation for financial stability, prompt claims settlement, and personalized service, earning recognition as a trusted partner in Uganda’s insurance sector.
The company fosters a professional and inclusive work culture that values performance, integrity, and teamwork, providing its employees with growth opportunities, competitive benefits, and flexible work arrangements. Since its entry into the Ugandan market, GA Insurance has evolved by leveraging advanced technology and a customer-centric model to deliver a broad portfolio of products including motor, medical, property, marine, and travel insurance.
With a growing footprint supported by a robust network of branches, agents, and brokers, the company continues to expand its reach across Uganda while embracing a digital-first approach to streamline operations and enhance customer experience. Guided by core values of trust, innovation, professionalism, and customer focus, GA Insurance Uganda also demonstrates a strong commitment to corporate social responsibility through community health initiatives, education support, and environmental conservation. More information is available at www.gainsuranceltd.com.
Kampala, Uganda
Full Time
Job Title
Senior Claims Officer job at GA Insurance Uganda
GA Insurance Uganda
Job Description
Senior Claims Officer
Employer: GA Insurance Uganda
Location: Uganda
Role Overview
GA Insurance Uganda is seeking a detail-focused and proactive Senior Claims Officer to efficiently manage and process general insurance claims. The ideal candidate will have strong knowledge of insurance policies and procedures, excellent communication skills, and a dedication to delivering outstanding customer service.
Duties, Roles and Responsibilities
Review, assess, and process insurance claims in compliance with GA Insurance policies and regulatory standards.
Act as the main point of contact for clients throughout the claims process, providing timely updates, addressing inquiries, and resolving issues.
Collect and analyze all relevant documentation to ensure claims are accurate and complete.
Conduct thorough investigations of claims, collaborating with external parties as necessary.
Ensure all claims comply with legal and regulatory requirements.
Pursue recoveries under reinsurance (RI) with guidance from the Claims Manager.
Negotiate with service providers, such as garages, to manage claim-related costs.
Maintain detailed and accurate records and reports on claim statuses, trends, and outcomes.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Required Skills
Strong analytical and problem-solving skills.
Excellent interpersonal, organizational, time management, and communication abilities.
High attention to detail and strong organizational skills.
Demonstrates the highest levels of personal and professional integrity.
Ability to perform well under pressure in a fast-paced environment.
Qualifications
Bachelor’s degree in Actuarial Science, Statistics, or a related field.
Minimum of 3 years’ experience in insurance claims processing.
How to Apply
Interested candidates should send their resume and cover letter to careers@gauganda.com by 21st August 2025. Please use the subject line:
Senior Claims Officer Application – [Your Name]
