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About the Organisation
Senior Branch Manager job at Lapaire | Apply Now
Kampala, Uganda
Lapaire is a fast-growing company specializing in affordable eyeglasses and eye care services. Founded with a mission to make vision correction accessible to everyone, Lapaire operates in multiple African countries, including Kenya, Uganda, Ivory Coast, and Burkina Faso. The company provides high-quality eyeglasses at competitive prices and offers free eye tests conducted by professional optometrists.
Lapaire's business model focuses on affordability and convenience, ensuring that even individuals in remote or underserved areas can access essential eye care services. They employ innovative strategies, such as mobile clinics and home visits, to reach a broader audience. The company's customer-centric approach emphasizes personalized care and follow-up services to ensure long-term satisfaction and improved vision health.
Lapaire also invests in local communities by creating job opportunities and partnering with local businesses. Their commitment to social impact extends beyond vision correction, as they engage in various initiatives to raise awareness about eye health and the importance of regular eye check-ups.
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Senior Branch Manager job at Lapaire
Full Time
Deadline:
19 Sept 2025
Job Title
Senior Branch Manager job at Lapaire
Lapaire
Job Description
Job Title: Senior Branch Manager
Organisation: Lapaire
Duty Station: Kampala, Uganda
Job Summary:
The Senior Branch Manager will lead operations in one of Lapaire’s Optical Centers in Uganda. This is a key leadership role, responsible for branch performance and also for driving new growth strategies, strengthening B2B partnerships, and boosting B2C sales. The Senior Branch Manager will work closely with the Operations Manager and Area Managers, managing a team of a Junior Branch Manager, Sales Representatives and an Eye Specialist (Optometrist or OCO).
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All suitably qualified and interested applicants should apply online at the APPLY Button below.
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How to Apply
Strategic & Growth Responsibilities
Identify and execute new revenue opportunities (B2C and B2B) for the branch.
Build and nurture external partnerships (referrals, collaborations with other businesses and brands, etc.)
Analyse market and branch performance trends, and propose new strategies.
Collaborate with Marketing and PR on campaigns and represent the branch in networking and promotional events.
Drive client acquisition, retention, and customer satisfaction initiatives.
Oversight & Leadership
Oversee junior BM’s handling of stock/inventory & finance management.
Train, mentor, and coach the sales team to boost performance.
Ensure the branch delivers on sales, customer satisfaction (NPS), and financial targets.
Maintain a professional, welcoming, and safe branch environment aligned with Lapaire standards.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Diploma or Bachelor’s degree in Business, Commerce, or a related field.
Minimum 3–5 years’ proven experience in business, retail, or branch management.
Demonstrated success in driving sales growth, managing teams, and implementing performance-boosting strategies.
Strong background in customer service and business operations.
Proficient in financial reporting, data analysis, and tools such as Excel.
Excellent communication, negotiation, and interpersonal skills.
Personal Attributes for Success
Strategic & Growth-Oriented: Able to spot opportunities and turn them into results.
Strong Leader & Motivator: Skilled at inspiring and managing people to perform at their best.
Accountable & Trustworthy: Integrity and responsibility guide your work.
Ambitious & Results-Driven: Always aiming higher, beyond just meeting targets.
Organized & Reliable: Run your branch with professionalism and structure.
Customer-Focused & Empathic: Able to connect with and serve diverse customers.
Negotiator: Comfortable building partnerships and driving win–win outcomes.
