Security Officer job at Ecobank Uganda | Apply Now

Business and Financial performance

• Ensure efficient and cost-effective management of physical security and facilities to support Ecobank’s business operations and financial objectives.

• Monitor and manage budgets related to security, maintenance, and facilities, ensuring optimal use of resources in Liaison with Head EBS

• Conduct cost-benefit analyses for maintenance and facility investments to guide management decisions.

• Drive savings initiatives under Ecobank Business Services (EBS) by identifying opportunities for operational efficiencies and cost reductions.

• Ensure vendor contracts and SLAs deliver value for money while maintaining service quality

Customer Excellence

• Ensure all security and facility-related services are delivered seamlessly to support smooth customer service operations.

• Liaise with external security agencies and service providers to ensure quick response and minimal disruption to customer-facing operations.

• Ensure adequate insurance cover is maintained to protect customers, staff, and visitors against accidents or incidents on Bank premises in Liaison with Head EBS.

• Ensure a secure, clean, and comfortable environment for customers, staff, and visitors across all Bank premises.

Leadership and people management

• Supervise and monitor contracted security personnel to ensure professional conduct, alertness, and adherence to the Bank’s standards.

• Collaborate with HR to vet prospective and existing staff for security clearance as needed.

• Coordinate appointment and training of Fire Marshals, First Aiders, and Health & Safety Champions across the Head Office and branches.

• Conduct semi-annual training sessions for all staff to promote security, fraud prevention, and health and safety awareness.

• Foster teamwork, discipline, and continuous improvement within the security and facilities teams.

Process, control and operational performance.

• Manage all aspects of physical security, including CCTV, access control, fire and intruder alarm systems, and static guarding, to ensure maximum protection of Bank assets.

• Conduct regular and annual security and fraud risk assessments, ensuring closure of identified vulnerabilities.

• Review and update physical access permissions periodically.

• Maintain accurate documentation for all goods exiting the Bank’s premises.

• Ensure timely preparation and submission of daily, weekly, and monthly operational and incident reports.

• Implement a Planned Preventive Maintenance (PPM) program across all facilities to minimize downtime.

• Monitor vendor performance, ensuring adherence to agreed deliverables and performance metrics.

• Oversee preventive maintenance, repairs, and upgrades for buildings, equipment, and utilities to ensure consistent operational readiness.

• Ensure compliance with Ecobank’s EBS policy, statutory safety standards, and environmental regulations.

• Integrate awareness into physical security protocols to safeguard sensitive information accessed in secured areas.

Strategic initiatives

• Provide technical and strategic input on the design and specifications of security and facility systems in new and refurbished premises.

• Identify emerging risks and propose solutions to strengthen physical and operational resilience.

• Champion implementation of safety, security, and wellbeing programs aligned with the Bank’s strategic priorities.

• Collaborate with internal and external stakeholders to enhance business continuity and crisis response capability.

• Drive continuous improvement and innovation in physical security and facility management practices.