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About the Organisation
Career Directions Limited (CDL) is a leading recruitment and talent management firm dedicated to connecting exceptional professionals with top organizations across Africa. CDL focuses on matching talent with opportunity through innovative staffing solutions and a commitment to excellence in workforce development.
Sales Agent – Retail Outlet job at Career Directions Limited (CDL) | Apply Now
Nairobi, Kenya
Are you looking for Marketing jobs in Kenya 2025 today? then you might be interested in Sales Agent – Retail Outlet job at Career Directions Limited (CDL)
Full Time
Deadline:
31 Oct 2025
Job Title
Sales Agent – Retail Outlet job at Career Directions Limited (CDL)
Career Directions Limited (CDL)
Job Description
The Sales Agent will play a key role in achieving sales targets and delivering exceptional customer experiences. This position involves engaging with customers, promoting products, and supporting day-to-day retail operations. The successful candidate will demonstrate a passion for sales, excellent communication skills, and the ability to thrive in a fast-paced retail environment.
They will also ensure the store operates efficiently by managing transactions, restocking products, and upholding brand standards. Additionally, the Sales Agent will act as a brand ambassador, representing CDL and the retail partner with professionalism and enthusiasm.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Greet and engage customers, understanding their needs and offering tailored product solutions.
Drive in-store sales through upselling, cross-selling, and promotional activities.
Meet and exceed daily, weekly, and monthly sales targets.
Process transactions efficiently using POS systems.
Maintain product displays and ensure merchandise is well-stocked and visually appealing.
Resolve customer complaints promptly and professionally.
Provide accurate product knowledge and recommendations to enhance the shopping experience.
Collect customer feedback and share insights with management for continuous improvement.
Collaborate with teammates to support store operations and promotional campaigns.
Represent the brand with integrity, energy, and professionalism at all times.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Diploma or Degree in Sales, Marketing, or Business Administration (preferred).
2–3 years of experience in retail sales or customer-facing roles, ideally in cosmetics, fashion, or electronics.
Proficiency in POS systems and basic inventory software.
Excellent communication, interpersonal, persuasion, and negotiation skills.
Strong customer service orientation and attention to detail.
High levels of integrity, energy, and reliability.
Ability to work both independently and in a team setting.
Flexibility to work weekends, shifts, and public holidays.
