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Full-time
Enrolment Officer Job at Makini High School
Makini High School
Job Description
Makini High School is looking for a target-driven Enrolment Officer to convert prospective families into enrolled students. This role sits at the intersection of sales, marketing, and customer experience, owning the full admissions funnel from lead engagement to successful enrolment.
Duties, Roles and Responsibilities
- Proactively engage and convert prospective families through calls, emails, WhatsApp, and in-person interactions.
- Manage and nurture a pipeline of leads from enquiry to enrolment.
- Conduct persuasive, insight-led conversations that position Makini's value proposition effectively
- Achieve and exceed monthly and termly enrolment targets.
- Apply structured follow-ups (minimum 5 touchpoints per lead) to maximise conversion rates.
- Deliver a premium, personalised experience to every prospective parent and student.
- Build trust through professional, timely, and solution-oriented communication.
- Handle objections confidently, addressing concerns around curriculum, fees, and transition pathways.
- Maintain ongoing engagement with families to ensure high conversion and retention.
- Conduct compelling school tours that bring the Makini experience to life.
- Represent the school at Open Days, exhibitions, and recruitment events.
- Support execution of admissions events and community outreach initiatives.
- Accurately capture and manage all leads within the school CRM (SIM
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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