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Skills & Qualifications:

• 0 - 1 Years, prior experience in a sales or marketing role is preferred, but not compulsory

• Proficient in computer and mobile technology – you are experienced with Android apps and desktop productivity software like Google Drive, Google Sheets, Google Docs, etc.

• Verbal and written fluency in English and Luganda, any other local language is an added advantage

• Ability to provide customer support using professional and clear language

• Knowledge about and practical experience with the principles of great customer care, and superb etiquette

• Exceptional organizational skills and attention to detail

• Excellent interpersonal skills and high levels of empathy – you are patient enough to truly listen to and understand the needs and wants of Numida’s users, and can address their questions or concerns.

Who You Are:

• A believer that small business growth in Uganda will drive community development and wide-scale economic improvement

• A highly productive, results-oriented, self-driven individual committed to excellence

• A street-smart individual who can speak confidently with business owners in Uganda

• A balanced planner and doer who can manage a heavy workload effectively

• A fast learner who is entrepreneurial in spirit and can balance both growth and risk management priorities

• A team player with the humility to ask for help when needed and to accept feedback to rapidly iterate on your work

Why Numida:

At Numida, we believe our values make a difference:

• We are committed to active inclusion and diversity

• We are transparent

• We succeed when our customers succeed

• We do not only get things done, but also in the right way.

• We value, support and help each other grow.

• And we have fun!