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Job Summary

Job Title:
Repossession Specialist – Boda
Employer:
Mogo Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Public Relations Jobs
Number of Positions:
Deadline:
Sunday, 12 April 2026

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MOGO Uganda, a subsidiary of Eleving Group, is a leading asset financing company dedicated to providing accessible financial solutions, including boda boda financing, car logbook loans, and smartphone financing, to empower individuals in achieving their mobility and personal goals. The company has earned a strong reputation for its customer-centric approach, offering personalized services that cater to the unique needs of its clients. MOGO Uganda fosters an inclusive and dynamic work culture, emphasizing open communication, professional development, and a balance between corporate performance and a startup mindset. Employees benefit from equal opportunities, continuous learning, and active social engagements. The company is committed to innovation, exemplified by its partnership with Zembo Motorcycles to promote electric mobility solutions in Uganda, reflecting its dedication to sustainable and eco-friendly transportation options. With a diverse team of over 2,300 professionals across three continents, MOGO Uganda upholds core values of accessibility, care, trustworthiness, and transparency. Demonstrating its commitment to corporate social responsibility, the company actively engages in community initiatives, such as supporting local foundations and promoting environmental sustainability. For more information on career opportunities and services, visit MOGO Uganda's official website at www.mogo.co.ug.

Full-time

Deadline: 

12 Apr 2026

Repossession Specialist – Boda Job at Mogo Uganda

Mogo Uganda

Job Description

Carry out field visits as assigned by respective leadership or designated supervisor. The field visits should only result in one of the two outcomes: full recovery of arrears or repossession.

Duties, Roles and Responsibilities

  • Carry out field visits as assigned by respective leadership or designated supervisor. The field visits should only result in one of the two outcomes: full recovery of arrears or repossession.
  • Correctly and completely use the systems in place and update the Communication Logs for every interaction and action held on a given agreement (ERP, Tracking, Microsoft office).
  • Correctly profile client cases from investigations done, set and follow through the necessary actions on the systems used until closure.
  • Report daily on workload assigned and tasks undertaken.
  • Handling Customer, Association and staff queries mainly physically and occasionally over the phone, email and other Company communication channels.
  • Educate current customers with information regarding their loans (outstanding dues, installment dates, installment amounts, payment procedures, safety measures, tracker functionality) as well as general information on where to find MOGO in case they need help.
  • Actively participate in team meetings and perform any other duties as assigned by respective supervision.
  • Support when called upon in emergency situations.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug with the subject “Repossession Specialist – Boda”

Deadline: 12th April 2026

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Repossession Specialist – Boda Job at Mogo Uganda

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